Sales Administrator (Newcastle, ON)

Location

Toronto - 3381 Steeles Avenue East, Suite 100

Business

As part of Brookfield Asset Management - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and sound ESG practices to the planning, development, and management of buildings everywhere. From offices, retail spaces, and logistics facilities to multifamily residences, hospitality establishments, and mixed-use structures - we are reimagining real estate from the ground up.

We see tomorrow, today. At Brookfield Properties, we're a fully integrated developer so we know what it takes to go from concept to concrete, from blueprint to building. From vision, experience, resources, and ethics, every day we take these ingredients to partner with our communities, collaborating with the places where we work, customizing developments to meet the neighborhoods' specific needs, and identifying the highest and best use for each property to create unique and lasting places that bring people together. Learn more (~~~) .

If you're ready to be a part of our team, we encourage you to apply

Job Description

Your Team

As t he Sales Administrator, you will support the execution of all on site sales and marketing related initiatives for our Newbrook Community, in Newcastle. Your journey begins by supporting your Community Sales Representative throughout the new home buying process, updating and maintaining administrative and operational requirements for the community and presentation centre, as well as ensuring an exceptional sales experience for our customers at point of sale and up to closing.

This is a part time role based in Newcastle, ON with shifts every weekend.

Your Key Deliverables

• Be knowledgeable about Brookfield Residential's products to assist customers with decision-making.

• Handle paperwork and follow-ups efficiently.

• Support sales by prospecting, updating CRM, and managing purchaser files.

• Ensure timely submission of sales contract information to the right departments.

• Keep CRM updated with buyer details and mortgage approvals.

• Serve as the customer's main point of contact and resolve concerns.

• Oversee weekly sales reporting and maintain presentation centre/model home standards.

• Keep lot inventory updated across all systems and formats.

• Record guest traffic and demographics promptly.

• Guide customers from agreement to closing and beyond, supporting them through key construction stages.

• Represent customers at community team meetings.

• Act as the primary liaison between customers and the Brookfield team for a smooth journey.

• Address special requests to enhance the home-buying experience.

• Introduce homeowners to local amenities.

• Ensure fairness and professionalism in all activities.

• Coordinate with the Construction team to ensure smooth project starts and home delivery.

• Set accurate expectations with customers and update them via the Homeowner Portal.

• Ensure presentation centers, model homes, and spec inventory homes meet Brookfield's standards.

• Maintain and review community website content.

• Provide marketing feedback on traffic demographics, buyer profiles, and traffic sources.

• Keep marketing materials current and available.

• Continuously analyze competitors' products, pricing, and offerings in new and resale markets.

• Stay actively involved in the local homebuilding industry and residential community.

• Develop in-depth knowledge of the local area and its venues.

Must Haves

• 2+ years of customer service and/or administration experience

Your Opportunity

We are proud to offer our employees what they value most

• Competitive compensation

• Wellness and mental health resources

• A culture based on our values of Passion, Integrity and Community

LI-KW1

BRP

We are proud to create a diverse environment and are proud to be an equal opportunity employer. Accordingly, we will accommodate the needs of all qualified applicants with disabilities during the recruitment and selection process in accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.