Revenue & Debt Coordinator

Performs difficult skilled administrative work explaining the rights and obligations of debt collection to staff and debtors and physically locating debtors to confirm employer, income, assets, and identifying and/or pursuing revenue streams for the department. Work is performed under the limited supervision of the unit supervisor.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.

• Works with Health and Human Services (HHS) Divisions to identify funding gaps, training needs and develop process enhancements.
• Aides in the assessment, projection and development of standards to develop and maintain maximum funding streams for HHS.
• Responsible for determining fees and establishing debts for HHS.
• Investigates new or existing funding sources to enhance revenue streams for HHS.
• Conducts various debt collection activities; composes necessary paperwork and legal documentation for debt collection to establish orders and/or payment agreements and files documentation with the judicial system and appears at related court hearings.
• Negotiates with individuals to obtain payment plans for debit collection/settlement.
• Leads investigative efforts to locate debtors, employers, income and assets; engages in property seizure efforts to satisfy estate claims.
• Negotiates, prepares, monitors and evaluates contracts and grant agreements in conjunction with Department program staff and vendors to ensure compliance with terms and conditions established by Wright County and within the procurement policy. Collaborates in grant-writing projects and assures compliance and required reporting for funded grants.
• Research financial Responsibilities to assure that services are provided in the correct jurisdiction and seek collections activity from appropriate jurisdiction based on the County's Financial Responsibility findings (CFR).
• Coordinate the Federal Title IV-E Program by providing oversight and management of funding, eligibility, reporting, auditing, and compliance related to Title IV-E.
• Complete client intake, verification, eligibility determination/re-determination and maintenance of client file for Title IV-E, Northstar Care for Children foster care, kinship or adoption assistance programs.
• Provides advice on the development and maintenance of the Department budget.
• Performs other duties and activities as assigned.

Associates/Technical degree in accounting, finance or related field, and three years of experience in collections, accounting, banking, or legal/law with experience in a human services agency preferred, or equivalent combination of education and experience. Bachelor's degree is preferred.

A valid driver's license or evidence of equivalent mobility is required upon hire.

Must be able to pass a background check investigation.

Knowledge of laws and regulations related to State and Federal financial/healthcare programs; knowledge of contracts and ability to research, understand, and interpret Minnesota statutes; knowledge of Minnesota Data Practices Act and Minnesota Revenue Recapture Act; knowledge of the expedited legal process and the judicial process; knowledge of statutes pertaining to collections activity and contempt of court; knowledge of accounting and financial systems and programs used to support department's financial function; knowledge of County government work flows and processes; skill in the use of standard office equipment, including computer and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read and interpret court orders, legal documents and technical documents related to financial services; interpersonal skills sufficient to exchange and/or convey information, receive work direction, and maintain effective working relationships; ability to learn and operate computer systems and programs used to administer collection programs; ability to perform data entry into various databases; ability to explain complex program rules, court rules and protocol and provide statutory references; ability to facilitate discussions and negotiate with debtors on sensitive matters concerning income, employment, and assets; ability to analyze financial and real estate transactions and procedures and other accounting records; ability to learn, interpret, and apply laws and regulations related to collections activity; ability to create and format legal documents; ability to testify in court and work with debtors who are in the legal system; ability to effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, speaking or hearing and using hands to finger, handle or feel, frequently requires pushing or pulling and repetitive motions and occasionally requires reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work occasionally requires exposure to outdoor weather conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).

Wright County offers an exceptional benefit package including vacation, sick leave and holiday pay. Also included in this benefit package is health, preventative dental and life insurance; medical and dependent care reimbursement accounts (Section 125 Plan); deferred compensation plan and Public Employees Retirement (pension). For a more detailed overview of our benefit package,

01

I understand that in order for my application to receive every consideration in the selection process, I must complete all the following supplemental questions. I understand that I will only receive credit to responses that are supported in the information I provide in my employment application and that a resume will not be accepted in lieu of an application. Please check the "yes" button if you have read and understand this.

• Yes
• No

02

This position requires an Associates/Technical degree in accounting, finance or related field, and three years of experience in collections, accounting, banking, or legal/law with experience in a human services agency preferred, or equivalent combination of education and experience. Bachelor's degree is preferred. Do you meet these minimum requirements?

• Yes
• No

03

Describe your education and experience that indicates you fulfill the listed minimum qualifications.

04

Do you possess a valid driver's license or can you provide evidence of equivalent mobility?

• Yes
• No

05

How many years of experience do you have working in collections?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 3 years or more

06

If selected experience in the question above, please describe your collections experience. Indicate agency include the percentage of time weekly you solely performed collection duties. (If no experience, type "N/A").

07

How many years of experience do you have working with debt types?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 3 years or more

08

If selected experience in the question above, please describe your experience working with debt types. Indicate agency and the type and size of assigned case load. (If no experience, type "N/A").

09

How many years of experience do you have providing customer service?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 3 years or more

10

If selected experience in the question above, please describe your experience providing customer service. Indicate any applicable specialized training you have received. (If no experience, type "N/A").

11

How many years of experience do you have with accounting functions in a government setting?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 3 years or more

12

If selected experience in the question above, please describe the accounting functions you have performed in a government setting. (If no experience, type "N/A").

13

How many years of experience do you have providing training for both large and small groups?

• No experience
• Less than 1 year
• 1 year to less than 3 years
• 3 years or more

14

If selected experience in the question above, please describe your paid experience as a trainer. Include size of audience and type of training provided. Also describe any specialized training you have received. (If no experience, type "N/A").

15

Which of the following computer programs are you proficient in. (Check all that apply.)

• MAXIS
• SSIS
• MMIS
• Accounts Receivable Systems
• PowerBI
• Teams
• Time Study Programs
• Microsoft Office
• None of the above

16

Veterans preference points are awarded to qualified veterans and spouses of deceased or disabled veterans and are added to competitive exam results. Qualified veterans are eligible to receive 10 or 15 preference points subject to the provisions of MN Statutes 197.455. YOU MUST SUPPLY A COPY OF YOUR DD214 (Member Copy 4). Disabled veterans must also supply a letter from the USDVA verifying active duty disability. Spouses applying for preference points must supply their marriage certificate, the veteran's DD214 and a letter from the USDVA verifying the veteran's disability or death certificate. Veterans applying for promotional exams may only claim veterans preference points if they have a service connected disability of 50% or more. The five points preference is only available when applying for the first promotion after securing employment with Wright County. All required documents must be received no later than the closing deadline for accepting your application. Are you applying for Veterans Preference points?

• No
• Yes - Veteran who served on active duty 181 or more consecutive days and received an honorable discharge - see MN Statute 197.447
• Yes - Veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connect disability of 10% or more
• Yes - Spouse of a veteran who served on active duty 181 or more consecutive days and received an honorable discharge and has a service connected disability of 10% or more (the Veteran must also be qualified to apply for the position but their service connected disability restricts them from applying for or performing the job duties)
• Yes - Spouse of a deceased veteran who served on active duty 181 or more days, received an honorable discharge, had a service connected disability of 10% or more and was disabled at the time of death. You are ineligible if you have remarried or were divorced from the veteran.
• Yes - Spouse of a deceased veteran. You are ineligible if you have remarried.
• Yes - Current employee with a 50% or more service connected disability rating applying for the first promotion after securing employment with Wright County.

17

I understand that any falsified information, omissions of important facts, or misrepresentation of my job education or experience on either the application or during my interview may disqualify me from further consideration for employment and may be considered justification for dismissal, if hired.

• Yes
• No

Required Question