Resource Planning Coordinator

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Responsible for scheduling Providers and any ancillary staff in MinuteClinics to ensure adequate market coverage with the goal of keeping the clinics open 100% of the time. The MinuteClinic Region Coordinator must be able to navigate multiple scheduling platforms and look at overtime, the needs of clinic and understand the dynamic work environment and identify unique staffing needs of retail health clinics. The Coordinator will work with their direct supervisor, the market leadership, and staff to analyze market-level scheduling and financial reports related to staffing & scheduling. The Region Coordinator will be required to support a full-time 40-hour schedule Monday-Friday from 8:00AM - 5:00PM EST.

Required Qualifications

1+ year of medical scheduling experience

Proficient with Microsoft Suite

Deadline oriented

Attention to Detail

Critical Thinker

Problem Solving

Customer Service Negotiator/Influencer

Ability to work independently or with others in a fast-paced environment (in-person or virtually)

Ability to prioritize/organize work

Comfortable navigating web-based applications sites

Ability to see the big picture

Ability to Communicate Effectively with all levels (Providers, SPMs, ADs, Leadership)

Change Management

Integrity Positive Attitude

Preferred Qualifications

5+ years prior related work experience

Epic experience preferred

Experience with Workforce Scheduling Practices

Education

High School diploma or GED equivalent

Pay Range

The typical pay range for this role is

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (~~~)

We anticipate the application window for this opening will close on: 09/20/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.