Representative, Borrower Support (ONSITE - WESTFIELD, IN)

****PLEASE NOTE, THIS POSITION IS FULLY ONSITE IN OUR WESTFIELD OFFICE. QUALIFIED APPLICANTS MUST BE WILLING TO WORK ONSITE FULL TIME.

The Borrower Support Representative will be responsible for providing support to the Loan Administration Support Department by processing incoming borrower correspondence and fulfilling borrower loan document requests. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target compensation range for this position is $20.00 to $21.00 per hour.

WHAT YOU'LL DO:

• Reviews and sets up requests within our workflow system from requests submitted by a borrower, a borrower's attorney, or internal business units on behalf of the borrower.

• Processes requests including, but not limited to, updating third party authorizations, processing name change requests, generating verifications of mortgages, and providing copies of loan documents.

• Provides support to our internal Mortgage Lending Division by generating verification of mortgages and providing copies of payment histories or other loan documents.

• Provides support to the company's legal team by processing requests to update customer contact information.

• Provides support to the department, including ordering supplies, and preparing outgoing packages.

• Perform other duties and projects as assigned.

WHAT YOU'LL DO:

• Reviews and sets up requests within our workflow system from requests submitted by a borrower, a borrower's attorney, or internal business units on behalf of the borrower.

• Processes requests including, but not limited to, updating third party authorizations, processing name change requests, generating verifications of mortgages, and providing copies of loan documents.

• Provides support to our internal Mortgage Lending Division by generating verification of mortgages and providing copies of payment histories or other loan documents.

• Provides support to the company's legal team by processing requests to update customer contact information.

• Provides support to the department, including ordering supplies, and preparing outgoing packages.

• Perform other duties and projects as assigned.

EEO/AAP Employer

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Notice to all applicants: Carrington does not do interviews or make offers via text or chat.

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Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.