• Rental Car Customer Service Agent

    Managed Labor Solutions • Kailua Kona, HI 96740

    Job #2795403764

  • Are you a people person? Managed Labor Solutions, a leading nationwide provider of rental car outsourcing services, is hiring people to work as a Rental Car Customer Service Agent for customers for our partner location. The job entails checking in customers as they arrive for their reservation.

    What you'll do:
    • Greet customers upon arrival
    • Expedite the car rental process so customers can get to their destination quickly and easily
    • Verify driver's license and reservations
    • Assign keys and rental agreements and be able to explain charges on the invoice
    • Process car exchanges in the Rental Car computer system
    • Resolve customer issues and concerns professionally
    Benefits:
    • Health insurance
    • Dental insurance
    • Flexible schedule
    What we require:
    • Valid driver's license
    • 18 years of age or older
    • Must be flexible with schedule to work night, weekends and holidays as needed
    • Previous customer service experience and sales skills
    • Ability to work in a fast paced environment with a variety of tasks
    • Willingness to work outdoor in weather conditions with moderate noise level
    • Detail oriented
    • Computer literate
    • Proficiency in English
    Extra points for this
    • 6 months of customer service experience
    • Previous experience in baggage handling or customer-facing role
    JOB CODE: KOA

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