Registered Pharmacy Technician, Packaging

Are you passionate about healthcare and having an impact on patient lives?

Custom Health is seeking a Pharmacy Packaging Assistant to be part of our amazing team!

What we do!
Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates: i) fully automated owned and network pharmacies, ii) at-home medication management solutions, iii) real-time clinical oversight by 200+ pharmacist-lead clinicians, and iv) the collection of real-time, real-world data and insights. 

What you'll do!

• Work with other members of the Packaging Validation Team to ensure optimal workflow of packaging files received from all sources* are packed and ready for delivery in a timely manner:
  • *Pack4U Pharmacy Direct patients (LTC and spencer)
  • *Pack4U Central Fill patients
• Work with other members of the Packaging Validation Team to verify** all medications dispensed, using PacVision for Multidose strips and manual checking for unit dose and non-strip medications
  • **Verification includes right medication/dose/strength/format/time/patient/prescriber and any other relevant parameters AND
  • Any delivery notes, original prescription files, and other information included with the item(s) you are checking, to ensure that they are delivered to the patient or agent at the right address/date/time, along with other items for the same patient if applicable, and with any auxiliary information that should be included
• Communicate Effectively with all internal teams including:
  • Pack4U Management, Data Entry, and Delivery Teams
• Communicate Effectively with all external clients including:
  • Client Pharmacies
  • Spencer Patients and LTC Clients where appropriate
• Participate in Ongoing Training from Technology Partners including McKesson, Spencer Health Solutions, and others as applicable
• Effectively use all communication means including:
  • Telephone, text where applicable
  • Company email
  • Software communication platforms including Microsoft Teams, Adherenet, and others as applicable
• Participate in all applicable meetings in person or via Microsoft Teams or other applicable platform, on a daily basis and as needed
• Other duties as assigned.

Qualification/Skills/Experience:

• Must be a Certified Pharmacy Technician in ON.
• Experience in long term care pharmacies is a plus.
• Experience with Kroll software is an asset.
• Strong, self-directed work ethic and the ability to multi-task are a must.
• Independent thinking and ability to solve problems. 
• High attention to detail while being efficient and able to manage time.
• Quick learner and ability to adapt to new information and routines.

Stop the guesswork. Guessing is fun. But not when it comes to medication.

Custom Health is a tech-enabled health services company. We connect people with community pharmacists to manage drug complexity and maximize health benefits through personalized medication delivery, virtual monitoring, and proactive care. Our fully automated, high-volume central-fill pharmacy hubs, proprietary health platform, and medication adherence network power a robust, scalable solution to chronic condition management that leads to better patient outcomes and total cost of care reduction.

Together, we can support everyone to be successful in their roles. We know that supporting our employees means our customers, patients, and their families get the information and services they need to be successful.

Want to learn more about what we do? Watch this video. ~~~

Sound interesting? Ready to have some fun? Then apply today.

Custom Health is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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