Receptionist - Center for Minimally Invasive Surgery

Job Description

Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality outcomes and a better experience for patients and providers, all at a lower total cost of care.

As part of Optum, we participate in an integrated care delivery system that enables us to support our partners as they navigate a complex healthcare environment, Only SCA Health has a dynamic group of physician-driven, specialty care businesses that allows us to customize solutions, no matter the need or challenge:

• We connect patients to physicians in new and differentiated ways as part of Optum and with our new Specialty Management Solutions business.
• We have pioneered a physician-led, multi-site model of practice solutions that restores physician agency by aligning incentives to support growth and transition to value-based care.
• We lead the industry in value-based payment solutions through our Global 1 bundled payment convener, that provides easy predictable billing to patients.
• We help physicians address everything beyond surgical procedures, including anesthesia and ancillary service lines.

The new SCA Health represents who we are today and where we are going—and the growing career opportunities for YOU.

• Greet and communicate with patients and visitors within the facility

• Answer incoming calls to the facility

• Register patients and verify identity, demographics, financial and insurance information

• Communicates with other business office and clinical departments

• Open mail and distribute

• Accept and record patient cost share payments

• Prepare and reconcile daily deposits

• Maintain clean and tidy lobby area

• Verify vendor and visitor sign in

• Patient chart preparation

• High school diploma or equivalent

• Bilingual preferred

• Two years previous medical clerical experience

• Basic knowledge of Medical Terminology

• Basic computer skills and familiarity with medical software

• Strong communication skills

• Experience in HST/HST Case Coordination strongly preferred, but not required

• Strong verbal and written communication skills

• Experience with answering a high volume of calls in a professional manner

• Attention to detail, self-motivated, ability to meet deadlines

• Must be able to type with speed and accuracy. Qualified candidates may be asked to take a typing test on-site as part of the interview process and must receive a passing score

• Ability to complete work with minimal supervision and able to work both independently and in a team environment

• Assists with other Business Office duties and Business Office cross training as assigned

• Proficient with Outlook email

• Computer experience required

• Adheres to all HIPAA guidelines and regulations

• Must have minimum one year experience in medical terminology

• Must have experience with commercial, Medicare, Workers’ Compensation insurance

• Meets all punctuality and attendance requirements, adheres to lunch schedules and breaks

• Must be flexible with various shifts/hours, including Saturdays

USD $20.00/Hr. USD $25.00/Hr.

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