TEKsystems • Colorado Springs, CO 80932
Job #2749626606
Customer Service Representative
Onsite - near Colorado Springs, CO
Benefits of the role
Growth opportunities in the financial industry
State of the art office
Inclusive culture
Personal and professional development
Job Description
Will be responsible for reviewing transaction requests and authorizations, processing transactions, and timely and accurate reconciliatory of transactions.
Maintain department processing standards in productivity and quality.
Responsible for tracking responses to client inquiries in order to inform the development of guides that enable to swift resolution of recurring issues.
Performs duties as assigned to improve business processes, the timing and quality of client transactions, and the level of support available.
Works to learn and understand business processes and service requirements
May communicate either verbally or in writing with clients
Will be navigating through multiple systems daily
Qualifications
Proficiency within Microsoft Excel and strong computer skills
Proficient Math and Reading skills
Strong Analytical Abilities, Customer Service, and administrative skills
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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