• Railroad Coordinator

    AccenturePhiladelphia, PA 19133

    Job #2713142129

  • At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

    Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

    Join us to drive positive, lasting change that moves missions and the government forward!

    At Anser Advisory, a part of Accenture, we are looking for a Railroad Coordinator to join our growing Utilities team! The Railroad Coordinator is responsible for providing the safe and efficient movement of railroad traffic.

    The work:

    • Read train orders and schedules to familiarize self with scheduled runs, destination of trains, times of arrivals and departures, and priority of trains.

    • Coordinate railroad traffic on specified section of line from CTC unit that electrically activates track switches and signals. Monitor the CTC panel board that indicates locations of trains.

    • Direct and coordinate railroad traffic, issue track warrants, and monitor all rail movements.

    • Coordinate movement of trains according to operating plan and customer needs.

    • Schedules, assigns, and calls the initial, replacement, or emergency crews depending upon available rested crews.

    • Monitor and address all telephone calls and emails in a professional and prompt manner.

    • Examine and resolve EDI, waybills, and miscellaneous billing issues.

    • Handle automation of electronic bill of ladings/Shipper.

    • Connect and setup new customers and patterns.

    • Maintain the transportation management system (RMI).

    • Accurately follow and maintain crew management procedures including reporting points, crew calling, and administration of the extra-board to ensure compliance with company and regulatory requirements.

    • Communicate with crewmembers via two-way radio and multi-line phones any changes in train orders and schedules, updates on weather or environmental conditions, and notification of emergency stops, delays, or accidents.

    • Interact professionally and effectively with customers, connecting railroads, colleagues, and supervisors either by telephone, electronically, or face to face.

    • Ensure compliance with all railroad rules, procedures, and regulations for safety, operations and the Federal Railroad Administration (FRA).

    • Complete and file paperwork in an accurate, organized, timely manner.

    • Monitor and record calls for track warrants along with calls from customers, crewmembers, and outside entities.

    • Trains run day and night, so shift flexibility is a must. Shifts will include morning, afternoon/evening, and overnight. Weekend and holiday hours will also be required.

    • Other duties as assigned.

    Here's what you need:

    • High School Diploma or GED required; 2-year associate's degree preferred.

    • 10+ years' railroad experience reading train orders and schedules, destination, times of arrivals/departures, and priority of trains.

    • Experience with schedules, assignments, and calls to initial, replacement, or emergency crews depending upon available rested crews.

    • Experience with compliance with all railroad rules, procedures, and regulations for safety, operations and the Federal Railroad Administration (FRA).

    • This safety-sensitive position will be subject to drug and alcohol screening.

    • Preferred qualification - OSHA safety certification - 10 hrs

    To perform this job successfully, an individual should demonstrate the following competencies:

    • Ability to effectively communicate (both speaking and listening) in face-to-face interactions or over a two-way radio or multi-line telephone.

    • High level of initiative and ability to work well in a team environment.

    • Organization skills; uses time efficiently and sets goals and objectives along with the ability to plan and carry out responsibilities with minimal direction.

    • Multi-tasking capabilities and a strong attention to detail. Ability to write and speak clearly and informatively.

    • Ability to maintain professionalism while working in a high-pressure environment.

    • Problem-solving skills; identifies and resolves problems in a timely manner.

    • Customer service; ability to manage difficult or emotional customer situations.

    • Proficient in Microsoft Office Software, email, computers, and internet; Type at least 30 average net words per minute.

    • Ability to observe all safety procedures and report potential unsafe conditions.

    • Ability to keep a clean and safe work environment.

    • Ability to build harmonious relationships with your colleagues and supervisors.

    Physical demands

    • Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands listed below.

    • Sitting for long periods of time; majority of time will be spent in front of a computer screen. Walking or standing for brief periods of time is required occasionally.

    Infrequently lift and/or move up to 40 pounds; exert up to 10 pounds of force occasionally and exert a negligible amount of force frequently.

    • Ascending and descending at least 60 stairs to gain access to work location. Work location is on the fourth floor of the building and the restroom is on the third floor of the building. Lifting objects up to 40 pounds up and down stairs may be required infrequently.

    • Ability to distinguish color on CTC board.

    • Ability to handle and maintain constant stress and strain of maintaining a high production rate pace.

    As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. (~~~) We accept applications on an on-going basis and there is no fixed deadline to apply.

    The pay range for the states of California, Colorado, Hawaii, New York, Washington, and the District of Columbia is:

    $103,200-$213,600 USD

    What We Believe

    We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain an inclusive environment.

    _Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. _ Read more here (~~~)

    Equal Employment Opportunity Statement

    Accenture Federal Services is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Accenture is committed to providing veteran employment opportunities to our service men and women.

    _For details, view a copy of the _ Accenture Equal Opportunity and Affirmative Action Policy Statement (~~~) .

    Requesting An Accommodation

    Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

    If you **_ _** are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.

    Other Employment Statements

    Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

    Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.