QuickSTAT Air Logistics Healthcare Customer Care Specialist

Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Hillsborough site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team.

Your Role

Develop and maintain relationships with clients Provide shipment-specific processing and timely communication of order updates.

Your Responsibilities

• Develop and maintain relationships with main clients

• Run daily activity reports and maintain overall awareness of live shipments

• Complete and send client reports

• Provide shipment specific updates where required

• Escalate all client issues to the QuickSTAT management team and applicable Business Development account Manager

• Report to Regional Director of Operations

• Schedule: Standard shift between the hours of 7am-7pm (please note that this is a 24/7/365 facility and flexibility to work any shift is required.

Your Skills and Experiences

• Associate's degree or equivalent experience required

• 2+ years of experience in customer service experience

• 1+ years of experience working in an office environment

Good Reasons to Join

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-KR1

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at ~~~ during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: ~~~ with the nature of your request. We will answer your inquiry within 24 hours.