Quality Systems Director

Description:

The Quality Systems Director works with management and staff to ensure that the organization's quality systems are effectively implemented. The Quality Systems Director will be responsible for overseeing and managing the company's quality management systems in compliance with ISO 17020, ISO 17025, and ISO 17065 standards.

Position Responsibilities:

• Responsibility for the integrity and efficacy of ICC Conformity Assessment Group's quality systems, including ICC-ES' test labs and surveillance quality systems.
• Develop and maintain quality-system manuals, standard operating procedures, and other essential documents.
• Conduct internal audits to ensure compliance of operations with the documented quality systems.
• Provide reports to the ICC-NTA President and management on the performance of the quality systems.
• Establish records on internal deficiencies and their resolution.
• Resolve complaints from outside sources.
• Collect and analyze information on client satisfaction, utilizing the results to promote, throughout the organization, a sensitivity to client requirements.
• Maintain ICC Conformity Assessment Group, including ICC-ES' test labs and surveillance accreditations, and coordinate activities as necessary with accreditation bodies.
• Travel as necessary for accreditation activities and to ensure smooth operation of the quality systems throughout the organization.
• Perform other tasks as may be directed by the Conformity Assessment Group Presidents or Sr. VP, Quality System

Requirements:

Essential Skills and Education / Experience:

• Bachelor's degree in Engineering, Quality Management, or a related field (Master's degree preferred).
• Completion of ISO 9001 training/internal auditing course given by a nationally recognized training organization (or equivalent knowledge/experience).
• Demonstrated knowledge of quality systems, including the creation and maintenance of quality documentation.
• In-depth knowledge of ISO/IEC 17065, ISO/IEC 17025 and ISO/IEC 17020 (latest versions) and accreditation requirements for various ICC Conformity Assessment Group programs.
• Ability to prepare and present clear and concise written and oral reports.
• Ability to facilitate efficient and effective assessments of quality systems.
• Ability to train and lead staff in activities related to the quality systems, and in the preparation and presentation of written materials.

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