Quality Manager Dyersburg, TN

Job Description: Quality Manager

Responsibilities:

• Provide leadership and direction to the laboratory team and oversee testing of raw materials, in-process products, and finished goods using various testing methods.

• Investigate and promptly address customer quality complaints, ensuring appropriate corrective actions are implemented.

• Serve as the management representative for ISO9001/ISO14001 systems, including chairing management review meetings and preparing reports.

• Conduct lead audits and host customer/3rd party audits, ensuring compliance and driving continuous improvement.

• Maintain and update internal procedures for incoming, outgoing, and analytical testing.

• Prepare and manage PPAP submissions as required by customers.

• Deliver training on quality systems, safety procedures, and technical aspects to staff as needed.

• Manage supplier corrective action requests (CAR), raw material rejections, and claims.

• Lead internal nonconforming and corrective action programs to maintain product quality.

• Collaborate with suppliers and customers on quality-related matters to enhance satisfaction and resolve issues.

• Complete performance management assessments for department personnel.

• Coordinate with management on evaluations, purchases, and installations of new equipment.

• May require occasional travel to other company locations or customer sites.

Requirements:

• Bachelor's Degree in Chemistry, Polymer Science, Chemical Engineering, or related technical field; or equivalent experience.

• Minimum seven (7) years of leadership experience in a quality role, preferably within a manufacturing environment.

• Five (5) years of experience in the polymers industry is preferred.

• Proficient in ISO 9001/ISO 14001 standards with Lead Auditor certification.

• Strong verbal and written communication skills, including proficiency in MS Office (Excel, Word, PowerPoint, Outlook).

• Exceptional organizational skills with the ability to manage multiple tasks and meet deadlines.

• Detail-oriented with a focus on continuous improvement and customer satisfaction.

• Ability to effectively lead, coach, and develop team members.

• Demonstrated problem-solving skills and a proactive approach to quality management.

Note: This job description is not exhaustive and may be adjusted as per organizational needs

Pay Details: $97,000.00 to $107,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.