Public Affairs Coordinator

Description

The Public Affairs Coordinator reports to the Public Affairs Market Manager and performs detail-oriented, coordination work for a variety of department operations and initiatives across multiple geographies (PA, OH/MI & NY). The chief function is to support the execution of bank charitable contributions, grant making, volunteerism, meetings/events, and overall community outreach activities in the markets. The position requires a creative, organized and energetic professional with strong communication skills. The individual must be able to manage multiple tasks and deadlines in a fast-paced environment.

Primary Responsibilities

• Provide support for local charitable contributions and grant making activities including: track applications and impact reports; liaise with organizations for additional information as needed; and prepare grant materials for review.

• Support communications including drafting market event summaries, source and draft local community impact stories and identify appropriate photos for communications.

• Maintain calendars and internal communications to keep colleagues informed of community events in their local markets.

• Support and/or lead the coordination of internal meetings including schedule and support development of meeting materials including briefings, agendas and day of logistics coordination.

• Support partner community events including managing invitations and RSVPs for colleague participation.

• Coordinate event branding assets such as logos, banners/digital signage, program ads, videos, giveaway items, and other logistics as needed.

• Coordinate and execute local colleague engagement (volunteer) programs; work with local Market Managers to identify, track and manage local colleague volunteer opportunities including skills-based opportunities. Liaise with non-profit partners on details and execution of opportunities.

• Strict adherence to corporate risk and compliance guidelines and policies to ensure favorable audit results.

Experience & Skills

• Minimum 1-3 years of corporate communications, marketing and/or non-profit experience

• Strong writing, verbal, and problem-solving skills; must be able to effectively anticipate issues and problem solve when matters arise

• Demonstrated critical thinking skills understanding of the nature of various initiatives and their impact on overall corporate objectives

• Ability to execute against strategy and drive results; demonstrated creative thinking

• Strong time management and organizational skills; solid work ethic

• Ability to effectively manage multiple, changing priorities

• Ability to plan, implement and manage all aspects of complex projects to successful completion

• Ability to work independently and as a member of a team

• Computer Skills: Microsoft Office Suite (PowerPoint and Excel preferred)

Education & Certificates

• Bachelor's Degree in Communications, Marketing or related field

Hours & Work Schedule

• Hours per Week: 40

• Work Schedule: 8:30 am - 5:00 pm (nights/weekends as required by job)

• Some travel between cities: must have reliable transportation for travel among events (mileage expenses reimbursed)

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

02/28/2025