Property Manager

Position Description:

Join Our Team and Secure Success: Where Every Locker Holds Opportunity!

About Us:

At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us.

Job Summary:

The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.

Duties and Responsibilities:

• Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.

• Assist customers with rental inquiries, unit selection, and leasing agreements.

• Handle customer complaints or issues in a timely and efficient manner.

• Advertise available units through various channels, such as online listings, signage, and local advertising.

• Conduct property tours for potential tenants and assist with the leasing process.

• Implement marketing strategies to attract new tenants and retain existing ones.

• Maintain accurate records of unit availability, rentals, and tenant information.

• Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance.

• Collect rent payments, late fees, and other charges from tenants in a timely manner.

• Manage properties budget, forecasting revenue and expenses to ensure profitability.

• Monitor delinquent accounts and take appropriate actions for collections.

• Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls.

• Enforce property rules and regulations to maintain a safe and secure environment.

• Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.

• Maintain organized files and records, including lease agreements, tenant information, and financial documents.

• Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.

• Coordinate with Regional Manager as needed for support, guidance, and reporting.

• High school diploma or equivalent; associate or bachelor's degree preferred.

• Prior experience in property management, customer service, retail or a related field preferred.

• Strong communication and interpersonal skills.

• Proficiency in basic computer applications (e.g., MS Office, property management software).

• Ability to multitask, prioritize, and work independently with minimal supervision.

• Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

• Valid driver's license and reliable transportation.

• Attention to detail and problem-solving skills.

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