Project Manager - Franchise Sales

Summary:

The Project Manager (Franchise Development) will lead the franchise start process, supporting new/existing franchisees from signing to the opening of their Matco store. This role involves managing cross-functional projects, coordinating with internal teams (credit, training, franchise sales, operations, etc.), and supporting franchisees in a successful startup of their new Matco Franchise. The ideal candidate will have strong project management experience, a background in franchising or business development, keen attention to detail, and excellent written and verbal communication skills to ensure a smooth transition for new franchisees.

Key Responsibilities:

1. Project Planning & Execution:

2. Develop and execute project plans for each new franchise location, from signing to opening.

3. Coordinate timelines, resources, and budgets to ensure on-time openings.

4. Monitor progress and provide regular updates to key internal and external stakeholders.

5. Franchise Onboarding:

6. Partner with franchise sales team to assess and plan incoming franchisees.

7. Facilitate onboarding and prepare franchisees for training and opening, ensuring alignment with brand standards and operational guidelines.

8. Act as the primary contact during the onboarding phase to support franchisees and answer questions.

9. Cross-functional Collaboration:

10. Work closely with credit, training, franchise sales, operations teams to streamline processes, ensuring franchisees receive a consistent experience.

11. Manage project communication across departments to keep all teams informed and aligned with project goals and upcoming openings.

12. Ensure all necessary legal, compliance, and brand & operational standards are met.

13. Process Improvement:

14. Identify opportunities for improvement in the franchise renewal process, implementing best practices to increase efficiency.

15. Develop and maintain franchise documentation, including training materials, SOPs, and project management templates.

16. Market Analysis, Strategy, & Vendor Management:

17. Oversee vendor relationships and evaluate potential enhancements to the franchise start-up process to enhance the experience for new franchisees.

18. Analyze franchise performance data to identify trends and areas for improvement.

19. Risk Management:

20. Proactively identify potential project risks and implement mitigation strategies.

21. Address and resolve any issues that arise during the project lifecycle, ensuring minimal impact on project timelines and franchisee satisfaction.

Qualifications:

• Bachelor's degree in business, project management, or another related field. (preferred)

• 5+ years of experience in project management, business development, or franchising.

• PMP or similar project management certification is a plus.

• Strong knowledge of franchise operations and legal requirements.

• Excellent organizational, multitasking, and problem-solving skills.

• Ability to work independently and with cross-functional teams.

• Proficiency in project management tools (e.g., Asana, Microsoft Project, etc.) and CRM systems.

Position reports to the Director of Franchise Development

WHO IS MATCO

Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes. Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada. Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet. Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada. For more information on Matco Tools, visit ~~~ .

BENEFITS

Annual bonuses/incentives (depending on position)

Immediate company benefits (medical, dental, vision, life, etc.)

401k with company match

401k defined contribution after 1 year of service

High level of employee engagement

Walking path and gym equipment onsite

Food trucks on site during the summer

Dress for your day - every day casual/jeans

Employee discounts

15 days vacation + 4 floating holidays + 8 paid holidays

Paid maternity & paternity leave

Tuition reimbursement

Student loan payment assistance

Hybrid work environment (2 days remote)

Annual Day of Caring for employees to volunteer

Discounts on tools

Annual team building events

WHO IS VONTIER

Vontier (NYSE: VNT) is a global industrial technology company uniting productivity, automation and multi-energy technologies to meet the needs of a rapidly evolving, more connected mobility ecosystem. Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves - delivering smart, safe and sustainable solutions to our customers and the planet. Vontier has a culture of continuous improvement and innovation built upon the foundation of the Vontier Business System and embraced by colleagues worldwide. Additional information about Vontier is available on the Company's website at ~~~ .

#LI-AN1

"Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."