Product Analyst II Expanse ITOC

Salary: $68,785.60 - $110,094.40
Full-time Mixed (Rotating Weekends)

Description

Do you want to join an organization that invests in you as a PA II Expanse ITOC? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated PA II Expanse ITOC like you to be a part of our team.

This position is responsible for implementation and support of MEDITECH Expanse applications. This position is responsible for ensuring that existing and new clinical/technical product and clinical/technical standard solutions technically and strategically align with HCA’s Expanse strategy and that product, content, and workflow issues are addressed in a collaborative and timely manner. 

GENERAL RESPONSIBILITIES

· Provides hands-on technical leadership for the analysis, implementation, and support of MEDITECH applications and standards.

· Provides command center leadership and support for the resolution of Expanse application, content, and workflow issues.

· Utilize Service Central for ticket management to include end user contact, triaging, escalation, and resolution.

· Act as point contact for product while on shift during go-lives to resolve issues.

· Collaborate with product analysts from other product teams to assist in the resolution of issues for facility end users.

· Works independently and with key project team members to define requirements, design the functional solution, identify and resolve issues, and ensure the EHR solution meets requirements and meets business objectives.

· Collaborate with business owners and the facilities to define requirements and solutions

· Analyze business requirements to design, architect, develop and implement highly efficient, highly scalable solutions.

· Builds positive relationships with business operations, ITG leadership, and vendors

· Provide routine support and maintenance for current production applications as assigned

· Provides training junior level members on the integrations and interoperability team regarding interface specifications, dataflow, and related functionality.

· Provides subject matter expertise and leadership through exemplifying and fostering excellent technical skills.

What qualifications you will need:

RELEVANT EXPERIENCE (WORK/SCHOOL)

· 3+ years

EDUCATION

· Bachelor’s Degree Preferred

OTHER/SPECIAL QUALIFICATIONS

· Strong ability to manage multiple projects and issues, organize work, and adjust priorities as needed

· Able to establish and meet delivery dates

· Past EHR experience preferred

· Strong analytical and technical skills with ability to analyze issues, assess technical risks, and recommend sound solutions in a timely manner

· Strong interpersonal and leadership skills in working with and convey complex subject matter content across functional teams

· Strong problem and issue resolution experience and create quality deliverables

· Build strong relationships with business owners, vendors, clinical teams and other technical teams within and outside of department

· Ability to work independently as well as with a team on complex projects.

· Adeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneously

· Excellent verbal and written communication skills

· Includes a schedule that has shifts occurring after normal business hours (evenings, nights, weekends and company holidays) and on-call support as required. Shifts are scheduled to cover a 24 hour/7 day a week support model. Staff must remain flexible and available to provide assistance for any/all disaster or emergency situations.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our PA II Expanse ITOC opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.