Plant Application Support Engineer

Description We are offering an exciting opportunity for a Plant Application Support Engineer in Houston, Texas. This role involves managing enterprise applications and plant systems applications within the Oil & Gas industry. The selected candidate will work in a high-risk industrial environment, ensuring that our systems are aligned with industry standards and policies.

Responsibilities

• Administer security settings and restrictions across all applications to maintain data integrity and confidentiality.

• Provide technical support to users, addressing production issues to ensure systems remain operational.

• Collaborate with software vendors to plan and execute upgrades, patches, and new modules.

• Develop user guides and Standard Operating Procedures (SOPs) to aid training and change management activities.

• Support periodic user access reviews and internal audits to maintain system security.

• Work closely with business users to identify process optimization opportunities.

• Address production issues and resolve incidents, service tickets, and general inquiries raised by users.

• Support user acceptance testing to ensure solutions meet business requirements.

• Support the integration of our applications with other internal and external applications.

• Participate in application projects and change intakes, including requirement gathering, planning, and execution.

• Liaise with vendors on application version enhancements and patches, ensuring compliance with our patching policies.

• Provide technical insights and recommendations to ensure applications are scalable, maintainable, and aligned with our long-term goals.

• Exhibit strong security practices with systems that handle sensitive data.

• Create and maintain comprehensive documentation of application architectures, configurations, and processes. Requirements - Must have a deep understanding and experience in working with Chemical Plants

• Proficiency in handling Gas Plants is required

• Strong experience in Patching is essential

• Must have expertise in System Patching

• Ability to troubleshoot and resolve technical issues related to Plant Applications

• Excellent communication skills to effectively liaise with team members

• Ability to work in a fast-paced environment and adapt to rapid changes

• Strong problem-solving skills and the ability to think critically

• Good time management skills, with the ability to prioritize tasks effectively

• Must hold a degree in Engineering or a related field

• Prior experience in a similar role is preferred

• Must be able to work flexible hours, including weekends and holidays if required

• Detail oriented certifications related to Plant Applications would be advantageous

• Must be willing to travel to different plant locations if necessary

• Should have a proactive approach towards work, with the ability to anticipate potential issues before they arise. Technology Doesn't Change the World, People Do.®

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