TD Bank • London, ON N5V 0A1
Job #2710404287
Work Location:
London, Ontario, Canada
Hours:
37.5
Line of Business:
TD Wealth
Pay Details:
We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
KEY ACCOUNTABILITIES
CUSTOMER
Maintain and grow the client base by determining the appropriate portfolio structure for clients' assets mix, geographic/currency diversification and equity and fixed income styles
Delivery of client experience, through the completion of a Wealth Plan and the introduction to Wealth Partners
Consistently provide clients with expert guidance to help them achieve their overall wealth management goals in partnership with PWM colleagues
Keep clients well informed using a combination of face-to-face, telephone and email to achieve minimum quarterly contact with all clients
Develop investment strategies that are in line with the client's goals and objectives
When working in a team, assist the Portfolio Manager where required in the preparation of presentations, marketing and other materials for client, prospect and partner meetings when required
Act as a secondary contact to the Portfolio Managers where required for client relationships
Efficiently manage client experience through strong communication and interpersonal skills
SHAREHOLDER
Contribute to the achievement of business objectives by proactively managing customers ,to increase profitability and enable business growth
Contribute to various operational activities and processes as assigned
Maintain and grow the client base by determining the appropriate portfolio structure for clients' assets mix, geographic/currency diversification and equity and fixed income styles
Consistently provide clients with expert guidance to help them achieve their overall wealth management goals in partnership with PWM colleagues
Develop investment strategies that are in line with the client's goals and objectives
Assist the Portfolio Managers where required in the preparation of presentations, marketing and other materials for client, prospect and partner meetings when required
Act as a secondary contact to the Portfolio Managers where required for client relationships
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
EMPLOYEE / TEAM
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand champion for the business area/function and the bank, both internally and/or externally
BREADTH & DEPTH
Experienced working professional role with a focus on providing business development, customer relationship management and / or sales advisory support within their own area of specialty
Requires an in-depth understanding of products/services and key competitors
Identifies referral opportunities across business lines and segments
Understands the business and technical principles that underpin the design and delivery of the products and services provided
Possesses a solid understanding of the business, the competitive landscape and economic/market issues
May serve as a product or customer segment knowledge resource
Coordinates the identification, pursuit or management of accounts/opportunities with others while taking a primary role in managing the relationship
Solves moderately complex problems by taking a new perspective on existing product and service solutions
Exercises judgement in planning and developing customized account management processes; focuses on customizing advice and solutions
Puts solutions in context when presenting complex alternatives and framing advice
Work performed under minimal management guidance and supervision
Identify and lead customer problem resolution
Reports to the Branch Manager
EXPERIENCE & EDUCATION
Undergraduate Degree
CFA Level 1 or above or CIM
3+ years of investment experience
Eligible for provincial Securities Commission registration as an Associate Advising Representative (AAR)
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more (~~~)
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement:
N/A.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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