MyMichigan Health • Clare, MI 48617
Job #2810060381
(35%)* Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.
(35%)* Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and hospital departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.
(30%)* Specimen handling including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within hospital departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.
Certifications and Licensures:
Fingerprinting
Valid Driver’s License required
Equivalent Experience:
In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.
Required Education:
High school diploma or GED required
Completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience.
Other Information:
Other Duties and Responsibilities:
Follow patient registration procedures where required.
Follow strict identification policies to accurately identify specimens.
Demonstrate competency in infection prevention and control practices and policies.
Follow hand hygiene policies and utilizes personal protective equipment (PPE) as required.
Computer skills:
Know multiple functions in the Laboratory Information System (LIS), Hospital Information System (HIS), and reference lab computers.
Use the LIS computer to schedule workload and inpatient rounds, interpret test orders and place them into the computer, retrieve billing information and assist with patient registration, and communicate test results according to strict confidentiality standards.
Adhere to all laboratory policies and procedures.
*NOTE: PHYSICAL/MENTAL REQUIREMENTS MAY BE APPLICABLE WITH THIS POSITION.
Refer to job description for a complete list of requirements.
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