Actalent • Fort Worth, TX 76196
Job #2810402503
Pharmacy Technician Opportunity
Job Description
This position requires and you *MUST HAVE Texas License TSBP AND national cert PCTB . The role involves providing high-quality customer service and compassionate care to patients, processing live insurance claims, and assisting with copay assistance. The job offers a pay rate of $23/hr. Please ONLY apply if you have both certifications.
Responsibilities
Handle inbound and occasional outbound calls
Provide strong interpersonal and customer service skills
Communicate effectively and compassionately with patients
Process live insurance claims
Make outbound and inbound calls to insurance companies, clinics, doctor staff, patients, and caregivers
Assist with copay assistance
Investigate the status of patient orders and reschedule deliveries if necessary
Input new insurance information for the new year
Manage a high volume of calls, averaging 300 calls per day between all agents
Essential Skills
Pharmacy technician certificate
Pharmacy technician certification
Pharmacy technician license
Experience with prior authorization
Insurance knowledge
Call center experience
Customer service skills
Retail pharmacy experience
Additional Skills & Qualifications
Minimum of 2 years of experience as a pharmacy technician
MUST HAVE Texas License TSBP AND national cert PCTB
Ability to handle high call volume and maintain efficiency
Strong attention to detail and accuracy
Ability to work independently and as part of a team
Work Environment
The work environment includes shifts from Monday to Friday from 10am-7pm CST, with flexibility required for either shift. Training consists of 3 weeks: the first week includes orientation and SOP training, the second week involves hands-on training, the third week includes performing tasks with trainer observation, and the fourth week involves working independently. The team currently handles an average of 300 calls per day among 90 agents. The role requires a professional attire and adherence to company policies
Pay and Benefits
The pay range for this position is $23.00 - $23.00
Workplace Type
This is a fully onsite position in Fort Worth,TX.
Application Deadline
This position will be accepting applications until Jan 1, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
Diversity, Equity & Inclusion
At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
Hiring diverse talent
Maintaining an inclusive environment through persistent self-reflection
Building a culture of care, engagement, and recognition with clear outcomes
Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.
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