Personal Lines Service Manager - Retail

About The Role

HUB continues to experience explosive growth and is seeking a dynamic Leader to join our Personal Insurance Leadership Team. This is an ideal role for a strong people leader with Personal Lines Insurance experience who is career driven, has a strong focus on employee engagement and customer experience. The role reports to our Personal Insurance Executive Leader.

What You'll Do

• Provide effective leadership by motivating a team of insurance brokers, coaching and mentoring them to meet performance targets, adhere to company and industry standards, and provide an exceptional customer experience

• Foster a culture of professional growth and development among team members

• Build and maintain relationships with insurance company partners and stakeholders

• Establish and recommend strategies, policies and processes to improve the business

• Provide insight and direction to drive the company forward as a member of the Personal Insurance Leadership team

• Participate in the development and implementation of business plans and manage day-to-day operations to achieve key business goals

Qualifications and expertise that pave the way for Success

• 5+ years of Personal Insurance leadership experience

• RIBO License (Registered Insurance Brokers of Ontario) in good standing required

• Demonstrated success in building, engaging, and developing teams

• Exceptional communication and analytical skills

• Ability to think strategically and execute on vision

• A proven track record of achieving organizational objectives through effective leadership

• Strong knowledge of home and auto insurance underwriting policies

• Industry designations such as CAIB, CIP, CRM, or FCIP an asset

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: ~~~/ .

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here's what you can look forward to as part of the HUB family:

• Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.

• Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle.

• Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs.

• Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement.

• Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth.

• Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience.

Diversity, Equity, and Inclusion: Our Commitment

HUB International is steadfast in its commitment to fostering a diverse, equitable, and inclusive work environment. We celebrate the unique backgrounds and perspectives of our employees, ensuring all voices are heard and valued. Our selection process is meticulously designed to be accessible to everyone, and we encourage you to reach out if you require any assistance or accommodation during the recruitment phase. At HUB, equal opportunity is not just a policy; it's the cornerstone of our culture.

Service: Our Ethos

Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society.

At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact.

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Department General Management

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: College diploma (3-year degree)