PBX Operator (Switchboard) - Night Shift - Full Time - St. Peter's Hospital

Employment Type:

Full time

Shift:

Night Shift

Description:

SPHP is looking for a candidate that

• Can use switchboard operation of telecommunication equipment:

• Able to operate a computerized switchboard console.

• Able to perform basic keyboard functions including typing.

• Directs all incoming and in-house calls through transfers, paging, conference calls, overhead paging, and faxing.

• When notified of an emergency situation, able to initiate appropriate paging and contacting personnel properly in a timely manner.

Has good communication skills

• Processes and triages all customer calls in a clear voice using good English.

• Remains calm and maintains professionalism when handling delicate or volatile customers.

• As first respondents to emergencies, responsible for announcing and dispatching appropriate parties in a clear voice for Code Blue, Code Yellow and emergency situations.

• Must be well organized with good short-term memory.

• Plays a key role in announcing and preparing staff for JCAHO visits and/or emergency preparedness situations.

• Must be able to take/write clear notes quickly so that they can be retrieved and understood at a later time.

• Able to document necessary information concerning daily and emergency situations in office logbook.

• Maintain any necessary additions, deletions and changes to daily operations on-call schedules, and switchboard related functions.

• Will assist in working hours other than scheduled when requested by supervisor.

A High School Diploma or equivalent is required.

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran