Patient Services Coordinator - FLR

Overview

We at Fairview Health Services are seeking new Patient Services Coordinator at the Fairview Wyoming Clinic! This role is approved for 64 hour every two weeks and is benefit eligible. Some of the benefits we offer at Fairview include medical insurance - as low as $0, dental insurance - also a $0 option, PTO (24 days per year starting), and 403B with up to a 6% employer match; click here (~~~) to learn more and get all the details.

This is an onsite on role working with providers whom have outstanding relationships with their staff. We are passionate about education, and supporting the team as a whole. Work life balance is the most coveted benefit of this role- no holidays, no weekends! At M Health Fairview, we want to support your growth, honor your strengths and feel empowered to make a difference in the lives of others.

This position is a union role that is supported by the SEIU bargaining unit.

Responsibilities Job Description

The Patient Services Coordinator performs a variety of clerical functions to support the provider and care staff. The PSC is responsible to ensure patients medical records and reports are available as needed and prepares applicable medical record forms. Relays messages to and from physicians, nurses, medical assistants, and other resources vital for patient care.

• Coordinates activities of care team to support provider and patient care staff.

• Performs telephone message taking and advises communication in a timely fashion.

• Requests/acquires patients reports as needed

• Optimally uses communication systems for both routine and emergency transactions.

• Coordinates communication between care team and outside resources.

• Enters refills.

• Demonstrates ability to deliver care or service adjusting approaches to reflect developmental level and cultural differences of population served.

• Customer service skills and ability to accept cultural differences

• Coordinate Interpreter and special need services

• Operation of office equipment and computer programs.

• Communication skills/Interpersonal Skills - ability to work with people who may disagree

• Time management skills

• Ability to collect and transfer data to forms as appropriate.

Qualifications

Required

• One year experience

Preferred

• 3-5 years demonstrated ability

We believe those that exceed in this role also exhibit these characteristics: High standard of creative prioritization skills and priority setting. Shown focus on customer service/patient service with every interaction. Excellent public relations and interpersonal/communication skills. Work as an effective team member to deliver outstanding care. Ability to use appropriate computer applications. Capable of working independently, demonstrate critical thinking skills. Open to accepting change and empower those around you to engage in ongoing process improvement. A solid understanding of Dignity, Integrity, Service, Compassion and Innovation.

EEO Statement

EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

Benefit Overview

Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: ~~~

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract.