• Patient Service Specialist - Medical Front Office

    Select MedicalPlano, TX 75026

    Job #2818330385

  • Overview

    Baylor Scott & White Institute for Rehabilitation

    Location: Plano Alliance, TX

    Patient Service Specialist (PSS)

    Hours: vary between Monday - Friday 7am - 7pm

    Full Time

    Compensation depends upon candidate's years of experience and internal equity.

    This is an entry-level position.

    Starting salary: $18 per hour based off experience

    Benefits of becoming a Patient Service Specialist with us:

    Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

    • Health, Dental, and Vision insurance; Life insurance; Prescription coverage

    • Paid Time Off (PTO) and Extended Illness Days (EID)

    • A 401(k) retirement plan with company match

    • Short and Long Term Disability

    • Personal and Family Medical Leave

    • PSS Ladder Program

    *Eligibility and effective dates vary

    Responsibilities

    Seeking full time Patient Service Specialist (PSS) to join growing team at large multi-disciplinary clinic. Ideal candidate is proactive, a serving team member, and collaborates to solve problems and can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized, and adaptable. We process referrals, schedule patients, complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other tasks as needed. Clinic hours are 7-7 M-TH and 7-5 on Fridays. Candidate is expected to do one opening and one closing shift at a minimum. Shifts vary with start times of 7:00, 8:30, and 10:30 as needed.

    • Greets patients

    • Answers phones

    • Patient intake and data entry

    • Insurance verification and pre-authorization

    • Schedules patient appointments

    • Operates front office of outpatient centers

    • Supports therapists and therapy assistants

    • Daily cash balancing and weekly banking deposits

    Qualifications

    • HS diploma or GED is required

    Preferred Experience

    • Customer service experience

    • Knowledge of insurance verification

    • Healthcare, medical, or dental office administration

    Additional Data

    Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

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    Job ID 314538

    Location US-TX-Plano

    Experience (Years) 1

    Category Administrative - Administrative Services

    Street Address 4825 Alliance Blvd

    Company Baylor Scott & White Institute for Rehabilitation - Outpatient

    Position Type Full Time

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