Patient Service Representative

Hours of Work :

8am-5pm

Days Of Week :

Monday-Friday

Work Shift :

8X5 Day (United States of America)

Job Description :

Your Job

Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Your Job

• High school education or equivalent

• 2 years in a front office using Medical Management software

• Typing or data entry at 40 wpm

• Working knowledge of medical terminology and coding

Your Job Responsibilities

• Greets patients in a prompt, courteous and helpful manner.

• Checks-in patients, verifies and updates demographic and insurance information to the medical record.

• Collects payments and enters charges into computer system.

• Registers new patients into computer system and verifies all patients' addresses, telephone numbers and insurance information.

• Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.

• Processes referrals and schedules patient appointments.

• Assists with processing medical records requests.

• Proficiency with medical office technology systems.

• Performs other administrative duties as needed for patient care and upholding clinic efficiency.

• Maintains work area and reception area in neat and orderly manner.

• Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.

• Attends educational and staff meetings as scheduled.

• Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.

• Must be able to support the clinic efficiency and cohesion.

• Bilingual Spanish Preferred

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 60 healthcare clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:

• 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we've earned:

• Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers

• 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023

• Top 10 Military Friendly® Employer, Gold Designation, 2023

• Top 10 Military Spouse Friendly® Employer, 2023

Equal Opportunity Employer

It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee's compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee's exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.