Patient Service Rep - Surgery

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

The Surgery team at Straub Clinic & Hospital is committed to providing professional, high quality care to patients and their families. Straub surgeons perform a variety of general procedures as well as vascular, thoracic and cardiovascular surgery. General surgeons perform surgeries from appendectomies to gastrointestinal, breast, thyroid or endocrine surgery. Vascular surgeons specialize in the diagnosis and treatment of diseases of the arteries and veins, and have expertise in blockages and aneurysms of the arteries in the neck, abdomen and extremities. The Vascular Lab technologists are expert in the examination or arteries and veins throughout the body, and cardiac surgeons diagnose and surgically treat heart disease, including performing cardiac bypass grafts, correct aortic aneurysms, implant cardiac pacemakers or defibrillators to treat cardiac arrhythmia and replace defective heart valves.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Surgery department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 23.65

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Patient Service Rep - Surgery

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 26364