Patient Service Rep - Orthopedics

Job Description

Founded in 1921, Straub Medical Center includes a 159-bed hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With over 200 physicians who are leaders in their fields, Straub provides its patients with diagnoses and treatments for more than 32 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, vascular and urology. Straub is home to the Pacific Region's only multidisciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as minimally invasive cardiac surgery and total joint replacement.

The Orthopedics Department is trained to handle the most common of injuries, from sprains, broken bones and sports injuries, to specialized conditions such as arthritis and congenital disorders. Our multi-disciplinary team includes fellowship-trained orthopedic physicians, rheumatologists, physical therapists, nurses and other health care providers that specialize in treating a wide range of injuries in children and adults.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Orthopedics department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Day - 8 Hours

Work Type: Full Time Regular

FTE: 1.000000

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 22.73

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Position Patient Service Rep - Orthopedics

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 23626