Patient Service Rep - Internal Medicine

Job Description

Founded in 1921, Straub Clinic & Hospital is a fully integrated nonprofit health care system with a 159-bed tertiary care hospital in Honolulu, a network of neighborhood clinics and a visiting specialist program that reaches throughout the state of Hawai'i. With more than 300 employed or contracted physicians who are leaders in their fields, Straub provides its patients with expert diagnoses and treatments for more than 30 different medical specialties, including bone and joint, heart, cancer, endocrinology/diabetes, family medicine, gastroenterology, geriatric medicine, internal medicine, women's health, vascular and urology. Straub is home to the Pacific Region's only multi-disciplinary burn treatment center. The hospital consistently brings new technologies and innovative medical practices to Hawai'i, such as pioneering minimally invasive cardiac surgery and total joint replacement. In 2010, the American Heart Association recognized Straub in three areas of excellence: Coronary Artery Disease (Gold Award), Heart Failure (Silver Award) and Heart Attack (Bronze Award.)

Internal Medicine physicians specialize in the diagnosis, management and nonsurgical treatment of unusual or serious diseases. Our specialists in internal medicine or "Internists," have a lengthy clinical and scientific training in their areas of medical interest and special expertise in management of patients with complex, interacting medical conditions. Services include immunization, preventive care and patient education through a long-term personal relationship with their patients. Our caring and professional team also coordinates the efforts of other medical and surgical specialists as needed to assure our patients' best possible health.

As a Patient Service Representative, you will help to ensure that Straub patients and their families receive warm, friendly and considerate assistance at Straub. You will act as a liaison between patients and the professional staff in our Internal Medicine department and assist with a variety of administrative tasks. These include interviewing, registering, admitting, updating and creating patients' medical records; performing accurate and timely processing of all professional/technical fees generated by department providers; and performing cash handling and collection. We are looking for someone sensitive and helpful, with excellent communication and customer service skills, ability to work effectively under minimal supervision, and a commitment to delivering the highest quality health care to Hawai'i's people.

Location: Straub Medical Center, Honolulu, HI

Work Schedule: Rotating - 8 Hours

Work Type: Per Diem

FTE: 0.475000

Bargaining Unit: Non-Bargaining

Starting Hourly Rate: 22.73

Exempt: No

Minimum Qualifications: High school or equivalent. One (1) year of clerical support in a health care setting or related experience. Basic computer skills.

Preferred Qualifications: Basic medical terminology. Experience with EPIC.

EOE/AA/Disabled/Vets

Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. The pay rate, if displayed, is the minimum hourly rate for the position. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.

Position Patient Service Rep - Internal Medicine

Category Administrative

Employment Type Employee

Location Straub Medical Center, Honolulu, HI

Req ID 24011