Patient Access Representative - Family Practice

Overview:

Location: Quincy, IL
Pay Range: $15.35 - $23.03 per hour | Based on Relevant Experience
Schedule: Full-time, Monday – Friday, 8:00 a.m. – 5:00 p.m. (occasional extended hours based on departmental needs)

About the Role:

As a Patient Access Representative in the Family Practice department at Quincy Medical Group (QMG), you’ll play a vital role in ensuring a smooth and welcoming experience for patients. Your primary duties include greeting patients, accurately registering them for services, verifying insurance information, and scheduling appointments. This position is central to maintaining efficiency and patient satisfaction in a fast-paced clinical environment.

Primary Responsibilities:

• Welcome patients warmly and assist with check-in procedures.

• Accurately collect and verify demographic and insurance information.

• Schedule patient appointments while ensuring proper documentation.

• Support clinic staff with administrative tasks to ensure seamless operations.

Benefits & Compensation

• Core Benefits

  Comprehensive health, dental, and vision insurance, including a healthcare navigation assistant and 100% medical coverage (after deductible is met) when utilizing a QMG provider.

  
  

• Life & Disability Insurance

  Employer-provided life insurance and short- and long-term disability coverage.

  
  

• Tuition Reimbursement

  Up to $5,250 per year to support your educational goals. 

  
  

• Paid Time Off

  Frontloaded PTO starting at 17 days, 6 paid holidays, and 5 paid volunteer days.

  
  

• Parental Benefits

  Up to 12 weeks of parental leave at 100% pay, along with childcare assistance and financial benefits for adoption and surrogacy.

  
  

• Financial Perks

  Bi-weekly 401(k) employer match to help grow your retirement savings. Access to earned wages before payday through the Instant Pay Benefit.

  
  

Qualifications:

• Strong customer service and communication skills.

• Detail-oriented with the ability to multitask in a high-pressure environment.

• Previous experience in a healthcare setting or patient registration preferred but not required.

• Ability to work collaboratively in a team-oriented setting.

Discover Your Future at Quincy Medical Group!

Apply today and join a team that values compassion, collaboration, and excellence in healthcare.