• Patient Access Representative - Emergency Department

    RiverView Health • Crookston, MN 56716

    Job #2810065281

  • Overview:

    RiverView Health, is a community owned, membership based non-profit organization that was formed in 1898 and continues to be the sole community hospital in Crookston, MN.

    RiverView Health operates a 25 bed Critical Access Hospital, RiverView Recovery Center; a chemical dependency outpatient treatment program, RiverView Home Care and five primary care and specialty clinics in the hospitals service area.

    We have a robust scholarship program for

    those furthering their education in a medical field,

    excellent benefits, and a friendly work environment. Full-time benefits include health insurance, free single vision and basic dental insurance, life insurance, long-term disability and short-term disability, and employer HSA contributions. Other benefits include employer pension matching, shift differential, incentive/premium pay, free annual biometric screening and paid volunteer time off.

    RiverView is an Equal Employment Opportunity employer. 

    Responsibilities:

    River View Health has an opening for a full-time (64 hours every 2 weeks) Patient Access Representative – Emergency Department This position would cover shifts between11 p.m. – 7 a.m. in our Crookston Hospital and would have a weekend and holiday rotation. The Patient Access Representative:

    • Answers phones and schedules patients.

    • Greets and registers patients while collecting and accurately entering all information required for visit.

    • Communicates clearly and effectively with patients and families, physicians, nurses and insurance companies.

    • Performs insurance verification either real time or manual verification for eligibility.

    • Performs point of service, collection of co-pays and other patient liability.

    • Obtains signatures for all necessary documents.

    • Safeguards and reconciles all monies collected daily in compliance to cash handling policies and procedures.

    • This position will be cross trained to the Clinics for Patient Access responsibilities in that area when needed.

     Salary range is $19.01 - $26.62 per hour and starting wage is dependent on experience and shift differential is paid for working evening or night shifts.

    Qualifications:

    • Minimum two (2) years of customer service experience is required.

    • Experience in Patient Access and/or Epic is preferred.

    • Basic knowledge of medical terminology, insurance preferred.

    • Ability to sit, stand or walk for long periods of time

    • Positive personality and teamwork at all times are expected.

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