Essentia Health • Deer River, MN 56636
Job #2793340721
Building Location:
Essentia Deer River Hospital
Department:
46160 Registration
Job Description:
This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing.
This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician's order, and provide patients with cost estimates and itineraries for their upcoming appointments.
Education Qualifications:
Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision.
Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary.
Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue.
Maintains all assigned work queues according to supervisor's instructions and guidance.
Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service.
Answers incoming phone calls, schedules appointments, and refers to clinical team as needed.
Sanitizes registration equipment between each use and restocks basic supplies.
Other clerical duties as assigned.
Licensure/Certification Qualifications:
Completion of Healthcare Business Insight's Patient Access 2nd Level Certification Program within six months of hire date.
FTE:
0
Possible Remote/Hybrid Option:
Shift Rotation:
Day/Eve/Night Rotation (United States of America)
Shift Start Time:
Varies
Shift End Time:
Varies
Weekends:
Holidays:
No
Call Obligation:
No
Union:
Union Posting Deadline:
It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.
Essentia Health • Deer River, MN 56636 • 5 Days Ago
Essentia Health • Deer River, MN 56636 • 3 Days Ago
Essentia Health • Deer River, MN 56636 • 4 Days Ago
Essentia Health • Deer River, MN 56636 • 5 Days Ago
Grand Itasca • Grand Rapids, MN 55744 • Oct 5
Fresenius Medical Care North America • Grand Rapids, MN 55730 • Nov 20
Fresenius Medical Care • Grand Rapids, MN 55745 • 7 Days Ago
SERVPRO of Preferred Fire and Water, LLC • Grand Rapids, MN 55744 • 9 Days Ago