• Patient Access Representative - Admitting (Big Island, Part-Time, 24)

    Queen's Health SystemKamuela, HI 96743

    Job #2707945174

  • RESPONSIBILITIES

    I. JOB SUMMARY/RESPONSIBILITIES:

    • Responsible for pre-registration, insurance verification, authorization, utilization of insurance benefits, and coordination of communication to clinical personnel and payment collection for inpatient and outpatient services.

    • Provides administrative support to ensure efficient day to day operations.

    II. TYPICAL PHYSICAL DEMANDS:

    • Essential: finger dexterity, seeing, hearing, speaking, full range of body motion, manual and finger dexterity and eye-hand coordination

    • Continuous: sitting, frequent gripping of an object.

    • Frequent: walking, standing.

    • Occasional: lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level.

    • Operates (equipment): computer, calculator, multi-line telephone, fax, printer, and other office/business type equipment.

    III. TYPICAL WORKING CONDITIONS:

    • Not substantially subjected to adverse environmental conditions.

    • May be exposed to infectious and contagious diseases.

    • Subjected to many interruptions.

    • Occasionally subjected to irregular work hours.

    IV. MINIMUM QUALIFICATIONS:

    A. EDUCATION/CERTIFICATION AND LICENSURE:

    • High school diploma or equivalent education.

    • Ability to perform 7,200 adjusted keystrokes per hour.

    B. EXPERIENCE:

    • One (1) year medical office, admissions, insurance billing, or customer service experience.

    • Experience to demonstrate the following:

    o Good verbal and written communication skills in English.

    o Good interpersonal skills and telephone etiquette.

    o Knowledge and skills in use of general office equipment.

    o Ability to work under changing situations and interruptions.

    o Ability to maintain highly sensitive, confidential material.

    • Knowledge of medical terminology, third party payer regulations and financial requirements preferred.

    • Knowledge of Federal, State, and local collection regulations preferred.

    Equal Opportunity Employer/Disability/Vet