Road Machinery & Supplies Co. is seeking a
Parts Specialist to join its team. In this role, you will be responsible for assisting customers as they source parts for their equipment.
As a member of the team, you will enjoy:- Work Culture
- RMS is family-owned and treats their team members right. RMS values long term relationships with our customers, vendors, and each other.
- Career Opportunities
- Experience a career with the support and encouragement to develop yourself and others.
- Competitive Compensation Packages
- Based on experience and other factors.
- Full Benefits Package
- Including medical, dental, life, 401(k), and vacation.
- Stability and Reputation
- RMS has been in business for 98 years and continues to grow.
Responsibilities- First point of contact for all incoming phone, online, and walk-in parts requests.
- Research parts solutions for customers - used, new surplus, and aftermarket solutions.
- Process sales orders and returns.
- Utilize company, vendor, and industry resources to grow knowledge of machines and their applicable parts constantly.
- Assist customers looking for hard-to-find parts utilizing various resources.
- Some assistance with warehouse tasks like shipping, receiving, and putting away stock.
Qualifications/Skills:- College degree preferred.
- 1-2 years of customer service and/or sales experience.
- Ability to multi-task, meet deadlines, and keep an organized environment.
- Work responsibly as an individual with minimal direction.
- Able to work responsibly, safely, and intelligently.
- Have the desire to take action, improve, and be appreciative.
- Possess the capability to engage with customers, co-workers, and vendors in a respectful manner.
About Road Machinery & Supplies Co.Road Machinery & Supplies Co. is a distributor of construction and mining equipment with sales and support operations throughout the Upper Midwest. RMS is a multiline dealer, representing the best brands of construction equipment in the industry, including Komatsu, Astec, KPI-JCI, Epiroc, SENNEBOGEN, GOMACO, LeeBoy, Roadtec, and BOMAG.
At Road Machinery & Supplies Co. we understand our customers depend on our expertise, performance, and commitment to avoid downtime, lost production, and cost over-runs. Our employees are committed to providing the services, technical support, and product solutions that let our customers complete their projects on schedule and within budget, allowing their businesses to thrive.