Parking Attendant

Overview:

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Responsibilities:

Primary Responsibilities:

• The Parking Attendant is responsible for assisting parking customers, education customers on how to use the PARCS, and Pay Stations.

• Inspect garage throughout the day

• Ensure all systems are operational (PARCS, PGS, CCTV, Elevators, etc.)

• Report any issues to shift supervisor

• Monitor PARCS, PGS and CCTV systems in parking office

• Use respectful communication to assist guests with their questions, problems, and concern

• Relay customer concerns and/or information to shift supervisor

• Provide quick responsive and excellent customer service

• Follow all company procedures and complies with all safety regulations

• Complete and necessary exception forms

• Maintain a clean, orderly, and safe work area

• Answer intercoms in a prompt and courteous manner, when required

• Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead

Always communicate professionally with guests, client, and teammate

Qualifications:

Desired

• Must be 18 or older

• No experience necessary – Training provided

• 1 to 2 years experience preferred

• Excellent customer service skills preferred

• Basic computer skills required (Microsoft suite)

• Ability to work nights and weekends as scheduled

• A valid drivers license is required

Physical Job Requirements:

• Stand/move about – frequently, 50%

• Sitting – frequently, 50%

• Occasional Pushing/Pulling – Up to 30lbs

• Occasional Lifting – Up to 30lbs