Operations Manager - DC Brampton

About Gap Inc.

Our past is full of iconic moments - but our future is going to spark many more. We're looking for the people who'll help make our next decade just as revolutionary as our first five. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, you're the right fit. Come grow with us.

About the Role

In this role, you will be responsible for meeting the people, cost, and service metrics while driving strategic and tactical direction for a distribution campus within the organization. You will be customer curious as you support and improve the customer experience and satisfaction through key metrics related to merchandise, order throughput, accuracy, and customer satisfaction while ensuring people development is a top focus.

What You'll Do

• Drive accountability, standardize best practices and leverages support functions to optimize operational performance while meeting budgeted goals

• Ability to enhance our working together platform by driving a high performing team through performance and engagement

• Demonstrate ability to facilitate change and directional shifts; with the ability to make decisions and act without having all information available

• Establish and maintain effective partnerships within functional areas to maximize performance through peers and support functions

• Establish, plan, and implement the necessary employee engagement programs required to foster a culture of teamwork and continuous performance improvement

Who You Are

• Strong analytical skills, including ability to review data/processes and independently determine/implement solutions while driving distribution practices

• Strong problem-solving and decision quality: Able to use rigorous logic and methods to solve problems with effective solutions, an aptitude for critical thinking

• Strong communication and people skills, including the ability to build constructive and effective relationships with a broad and diverse group of business partners

• Understanding of Financial and Business Acumen to evaluate financial and business indicators and translate data into actionable information to drive results, proficiency in performance metrics

• Ability to build and sustain culture through the collaboration with team and/or business partners

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.

• Competitive Paid Time Off plans.*

• Company match for donations and volunteer time*

• Registered Retirement Savings Plan

• Employee stock purchase plan.*

• Medical, dental, vision and life insurance.*

• Virtual health care 24/7*

• Maternity/Parental Top Up.*

• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.