Operations Engineer

What they will do:

Integrate, install, and troubleshoot systems, including but not limited to:

• Computers and all internal components

• Graphics (i.e., Projectors, Monitors, CPU Hardware)

• Projectors

• 3D Vision

• Other Computer Peripherals and (Nondescript) Hardware

• Work independently, with minimal direct supervision, to perform following activities, but not limited to:

• Coordinating Integrations, Installations, Programming, and Troubleshooting

• Working at customer facilities

• Manage and solve assigned cases by providing the best support solution. Reference technical documentation and aid in building internal knowledge base content where gaps may be present

• Train users, customers, and partners to use the system effectively and efficiently

• Work closely with business, engineering, and operations teams to ensure transparent communication and efficient issue resolution (i.e., Task management systems, Excel sheets, Shipping/Receiving Logs, Checklists etc.)

• Ensuring only qualified systems ship

• General Building Maintenance

• Able to design and build structures

What you will need:

• Vocational experience, Certification in a technical field, or Associate Degree in Business Science

• Bachelors Degree in Business Science is a plus

• Strong PC skills with some Audio-Visual Multimedia (AVMM) and Program Logic Controller (PLC) Experience

• Coordinate activities while on-site, creating individual and teamwork schedules

• Project Management is a highly recommended skill

• Troubleshoot all Tier I & II and repair all LGS System deficiencies

• Verbal and written communication skills

• Physically and mentally able to install equipment: In-house and/or at customer locations

• Must be able to use power tools, ladders, boom lifts, forklifts, other electrical and controls equipment

• Customer Service/Management experience required. You will interact with customers

• Proven Safety Record

Pay Details: $60,000.00 to $70,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.