Operations Coordinator

Job Title: Operations Specialist

Job Description

The Operations Specialist is responsible for executing a variety of tasks with a focus on quality and efficiency. Key responsibilities include providing shipment information, creating orders, activating shipments, building and assigning loads, scheduling appointments, tracking and tracing shipments, and entering events. The role requires monitoring task boards and assigned email accounts to respond to customer and carrier requests promptly. Additionally, documenting events, following defined escalation procedures, ensuring customer satisfaction, and validating load data accuracy are critical components of this position.

Hard Skills

• Creating orders

• Activating shipments

• Building loads

• Scheduling appointments

• Tracking and tracing shipments

• Entering events

• Invoicing

• Data validation

Soft Skills

• Attention to detail

• Communication

• Problem-solving

• Customer service

• Adaptability

Work Site

This is a hybrid position in Eden Prairie, Minnesota.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ~~~ (~~~) for other accommodation options.