Operations Consulting - Sourcing & Procurement - Coupa, Sr. Manager

Specialty/Competency: Operations

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 60%

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance.

In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions.

Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Craft and convey clear, impactful and engaging messages that tell a holistic story.

• Apply systems thinking to identify underlying problems and/or opportunities.

• Validate outcomes with clients, share alternative perspectives, and act on client feedback.

• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.

• Deepen and evolve your expertise with a focus on staying relevant.

• Initiate open and honest coaching conversations at all levels.

• Make difficult decisions and take action to resolve issues hindering team effectiveness.

• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Requirements and Preferences :

Basic Qualifications :

Minimum Degree Required :

Bachelor Degree

Required Fields of Study :

Accounting, Business Administration/Management, Economics, Industrial and Operations Engineering, Supply Chain Management, Industrial Engineering

Minimum Years of Experience :

7 year(s)

Preferred Qualifications :

Degree Preferred :

Master Degree

Preferred Knowledge/Skills :

Demonstrates intimate abilities and/or a proven record of success as a team leader by the following:

• Demonstrating both deep source-to-contract and procure-to-pay functional knowledge and technical knowledge through applicable configuration experience enabling Coupa applications from design through deployment and post go-live support.

• Providing technical and functional leadership and support during the following implementation phases: Assess and plan, Design, Build / Configure, Test & Train, Deploy & Hypercare

• Possessing the ability to troubleshoot software application issues and lead / assist application testing and triage

• Leading the design of a module/set of modules within Coupa leveraging past experience and leading practices;

• Identifying gaps, developing the business and/or technical requirements to build leading practice designs for clients;

• Leading Project Management activities including work plan development, status meetings, supporting the development of leadership communications and presentations;

• Overseeing junior staff and providing guidance and coaching to ensure their development and success on engagements;

• Overseeing work progress and ensuring timely completion of technical development activities;

• Providing fact based insights based on qualitative and quantitative data sets to support recommendations;

• Communicating firm understanding of both Strategic and Operational Procurement practices, helping to guide client leadership and staff in support of a leading practice system;

• Providing oversight and guidance to system build and testing activities;

• Overseeing Supplier Enablement activities including supporting change management activities related to communications and training;

• Coordinating with Change Management teams in the system deployment activities, including training, communications, go-live readiness and leading applicable stakeholder calls; and,

• Overseeing hypercare activities and providing recommendations and solutions to address any unexpected post-go-live issues.

Demonstrates intimate abilities and/or a proven record of success as a team leader:

• Understanding of Sourcing and Procurement leading practices and the ability to communicate at a strategic and operational level;

• Possessing the ability to facilitate working sessions with client leads to define business requirements and design leading practice solutions;

• Thinking creatively and independently to solve complex problems;

• Providing insights and improvements to current tool sets and offers opportunities for improvement;

• Demonstrating extensive interpersonal skills and the ability to motivate staff;

• Possessing the ability to develop presentations for leadership level clients;

• Demonstrating experience in Procure to Pay, Sourcing, Contracting, and Supplier Management modules of Coupa;

• Demonstrating experience in CLM-A, Risk modules, Coupa Pay and Coupa Expenses;

• Understanding of system architecture and benefits of different ERP systems and their connectivity with Coupa; and,

• Possessing the ability to motivate others, including staff and client personnel.

Learn more about how we work: ~~~

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ~~~.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ~~~

The salary range for this position is: $130,000 - $256,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: ~~~

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