Operations Consultant - Sanctions Screening Center of Excellence

Operations Consultant - Sanctions Screening Center of Excellence

Richmond, Virginia;Charlotte, North Carolina; Scranton, Pennsylvania

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Description:

About Sanctions Screening Center of Excellence: The Center of Excellence for economic sanctions monitoring is part of Global Payment Operations (GPO). GPO is the central hub for Bank of America in playing a monumental and mission critical role in establishing, servicing, supporting and monitoring two of the most widely used electronic payment processing vehicles - Wire and ACH - in the financial services arena worldwide. GPO is also accountable for the SSCoE (Sanctions Screening Center of Excellence) that reviews all of Bank of America's customers and transactions to ensure compliance with Bank of America's Economic Sanctions Program. SSCoE serves BAML's eight lines of business, delivering global, regional and local capabilities through secure, fast and reliable technology, and people with the knowledge and experience to deliver timely and accurate review of all sanctions alerts across all products of Bank of America. Team also has the responsibility to provide support to client facing teams and clients where needed to educate on compliance program, drive better quality of data defining the customer and their day-to-day banking transactions.

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Responsibilities:

• Responsible for day to day queue management, prioritization of alerts, and reviewing client records for Economic Sanctions concerns.

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment

• Advises on projects and directs activities of a team related to special initiatives

• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function

• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control

• Identifies and recommends responsibilities and accountabilities for key programs/projects

Required Qualifications:

• 1+ year experience in Operations or Compliance; Sanctions experience highly desired

• Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions

• Analytical and detail oriented.

• Ability to work under pressure, meet deadlines and navigate change

• Ability to work independently, as well as, within a team.

• Strong risk framework and approach.

• Ability to prioritize, use own initiative and be flexible

• Good oral and written communications skills.

• PC proficiency and excellent Keyboarding/Typing skills.

• Overtime as required

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Desired Qualifications:

• Knowledge of OFAC, Bank Secrecy Act, Patriot Act

• Experience & Knowledge of economic sanctions program requirements and disposition of sanctions alerts or extensive background with WTX and/or ACH experience

• Experience in Global Banking & Markets business process

• Excels in working among diverse viewpoints to determine the best path forward

• Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business.

• Communicates withimpact; communicateseffectively (both in writing and when speaking) using clear, concise and simple language

• Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization

• Is intellectually curious; constantly seeks to learn and advance his/her knowledge

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

• Monitor work flow and team progress, provide feedback to manager/team

• Monitor escalations received from Lines of business and response in timely manger

• Coordinate with other sites/regions to ensure daily SSCOE goals are met

• Provide training to new hires and up skill training to existing associates

• Ensure existing training is updated appropriate to adjust for changes in environment over time

Minimum Education Requirement:

• Bachelor's Degree in related field or equivalent work experience

Skills:

• Customer and Client Focus

• Problem Solving

• Risk Management

• Adaptability

• Attention to Detail

• Collaboration

• Critical Thinking

• Issue Management

• Analytical Thinking

• Decision Making

• Oral Communications

• Presentation Skills

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

To view the "EEO is the Law" poster, CLICK HERE (~~~) .

To view the "EEO is the Law" Supplement, CLICK HERE (~~~) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

To view Bank of America's Drug-free workplace and alcohol policy, CLICK HERE .