Operational Technology Specialist I

Job Summary

Operational Technology Specialists provide technical expertise & support for Electric Energy Management System, Supervisory Control and Data Acquisition (SCADA) infrastructures including identified Critical Cyber Assets systems. The Specialist ensures the reliability, performance, integrity, and recoverability of the identified Cyber Asset hardware, operating systems, and/or associated applications.  Where applicable, all supported systems will be implemented and supported in compliance with the requirements of the NERC CIP standards as well as internal corporate policies. The Specialist troubleshoots and resolves system issues; continually improves system designs and provides 24x7 support for emergent situations & handles them effectively. 

Operational Technology Specialists work in one of the following disciplines

Energy Management System Support responsibilities include technical expertise of critical application troubleshooting and modeling of the systems supporting the electric environment.

Operations Software and Application Development responsibilities include including development and enhancement of applications that support the Operational Technology electric environment.

Network and Security Support responsibilities include the design, development and implementation of network operations, network architecture, and network security, solutions and monitoring capabilities.

Infrastructure Support responsibilities include including Server, Desktop, VMware, Citrix and SAN administration, Directory server management.

Essential Functions

• Performs all required operational maintenance and troubleshooting of supported systems.

• Works with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve problem

• Assists in the design and development of System implementations.

• Evaluates and tests software changes and updates supplied by vendors, prior to installation.

• Conducts routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements.

• Maintains appropriate change management documentation for all hardware and software modification.

• Participates in disaster recovery planning, development, exercises, and actual events.

• Requires significant day-to-day direction and general supervision

• Participates in projects as a team member

• Understands compliance standards and applicability to job

• Participates in business and technical direction setting discussions.

• Supports tactical break-fix situations

• Required Qualifications For Position

• Bachelor's Degree in Electrical Engineering, Computer Technolgy, Information Technology, Electrical Enginering Technology

• less than 1 year Up to two years of experience in an IT Environment

• Excellent planning and organizational skills High

• Strong verbal & written communication skills and the ability to express complex technical concepts effectively in ways that are appropriate for the audience. High

• Ability to work well with across disciplines with varying degrees of technical experience. Medium

• Proficiency in the Microsoft Office suite Medium

• Preferred Additional Qualifications for Position

• Master's Degree in Electrical Engineering, Computer Technolgy, Information Technology, Electrical Enginering Technology

• Related experience in the utility industry

• Physical Demands

• Standing - Occasionally

• Walking - Occasionally

• Sitting - Constantly

• Lifting - Rarely

• Carrying - Rarely

• Pushing - Rarely

• Pulling - Rarely

• Climbing - Rarely

• Balancing - Rarely

• Stooping - Rarely

• Kneeling - Rarely

• Crouching - Rarely

• Crawling - Rarely

• Reaching - Rarely

• Handling - Occasionally

• Grasping - Occasionally

• Feeling - Rarely

• Talking - Constantly

• Hearing - Constantly

• Repetitive Motions - Frequently

• Eye/Hand/Foot Coordination - Occasionally

• The preceding description is not designed to be a complete list of all duties and responsibilities required of the position.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$65,900.00 - $99,000.00

Posting Start Date:

2025-01-06

Posting End Date (if applicable):

Please note that the job posting will close on the day before the posting end date.

At NiSource, you'll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you'll meet exciting challenges each day and make the most of your skills and talents. And you'll be part of a company that was named by Forbes magazine as one of America's Best Large Employers.

We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we've stayed true to our roots by making a difference in the lives of millions of our customers. If you're interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.