OPERA PMS Implementation Consultant - Delivery Support

Job Description

OPERA PMS Implementation Consultant - Delivery Support

Location: US / Remote

Travel: 5-10%

Skills

• Expertise in OPERA Product Suite: In-depth knowledge of OPERA PMS, OXI, IFCs, and OPERA Cloud.

• Technical Proficiency: Familiarity with Oracle databases, WebLogic, and RAC in relation to the OPERA Product Suite.

• Experience: 2-5 years in relevant roles within hospitality technology.

• Effective Communication: Ability to build rapport and communicate clearly with team members and clients at all levels, including leadership and management.

• Operational Insight: Comprehensive understanding of hotel operations and business needs.

• Customer-Focused: Skillful in evaluating individual hotel requirements to maximize the functionality of our products.

• Self-Motivated Leader: A results-oriented approach with a strong ability to work independently and take ownership of projects.

• Mentorship Skills: Capable of providing training and support to other consultants.

Responsibilities

• Technical Consulting: Deliver high-level technical consulting and support to Consultants, Project Managers, and Clients for the implementation and training of the OPERA Property Management System.

• Issue Resolution: Document and troubleshoot product issues, developing solutions and escalating Service Requests and Bugs as needed.

• System Configuration: Configure applications and operating systems per design specifications to ensure optimal performance.

• Database Management: Modify databases and related reports and documentation to prepare the Customer's system for installation effectively.

• Consultation Services: Advise customers on hardware, software, and system functional specifications to meet their unique operational needs.

• Training Delivery: Provide training to other consultants to ensure a cohesive understanding of OPERA functionalities and best practices.

Join our team to leverage your expertise in OPERA and drive successful implementations that enhance hotel operations and customer satisfaction!

Career Level - IC2

Disclaimer

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $21.44 to $42.93 per hour; from $44,600 to $89,300 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +~~~, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

*** Which includes being a United States Affirmative Action Employer**