Office Supervisor

Description:

About Us

We're a family-owned business that's been making premium dog foods, treats, and chews for more than 26 years! Trusted by pet parents & loved by pets, all our products are made with the most premium ingredients & go through the most stringent QA checks. We always put your pet's safety first!

The Company offers competitive wages and benefits including employee discounts, company matched 401(k), Medical Insurance, Paid Vacation, Paid Sick and Paid Holidays.

Job Summary:
We are seeking a highly motivated and experienced Logistics Department Office Supervisor to oversee the day-to-day operations of our logistics team. This role requires a strong leader who can efficiently manage staff, prioritize workloads, and ensure smooth operations in a fast-paced environment. The Office Supervisor will play a key role in managing imports, shipments, domestic inbounds, and interdepartmental communications, while ensuring the department's adherence to GMPs and Food Safety guidelines.

Essential Duties and Responsibilities:

• Directly supervise employees in the logistics department, including order entry, EDI, exports, imports, shipping, and OS&D (Overage, Shortage, and Damage).
• Maintain a professional work environment, motivate team members, and organize morale-boosting activities.
• Assist in the development and implementation of job procedures to optimize productivity, cost savings, and smooth workflow.
• Monitor team members' productivity, resolve issues, and provide constructive feedback and coaching.
• Ensure tasks are completed on time by communicating effectively with staff both verbally and in writing.
• Collaborate with other departments, keeping them informed of any potential delays or issues.
• Approve employee time off requests and timecards, and support with performance reviews.
• Coordinate monthly departmental meetings to provide updates and address concerns.
• Attend meetings with vendors as needed.
• Monitor and manage all imports, shipments, and domestic inbounds, ensuring compliance with regulatory guidelines.
• Ensure adherence to GMPs and Food Safety standards.
• Maintain logs and reports, and negotiate pricing for international freight.
• Coordinate and book import shipments and renew import permits, licenses, and registrations.
• Stay updated on regulatory changes from agencies such as USDA, CBP, and FDA related to imports and exports.

Requirements:

Qualifications:

• High school diploma or GED required; 6-7 years of relevant administrative experience, including 2-3 years in a leadership role within a logistics or similar department.
• Strong leadership skills to manage a logistics team, motivate staff, foster a positive work environment, and maintain employee morale. This includes the ability to conduct performance reviews, address conflicts, and provide coaching.
• Ability to communicate effectively both verbally and in writing. This includes delivering instructions, resolving issues, providing feedback, and collaborating with other departments.
• Ability to resolve issues related to productivity, shipping delays, damaged goods, and team performance. Decision-making skills are crucial for quick resolution of operational challenges.
• Strong organizational abilities to manage multiple tasks and ensure deadlines are met, including overseeing import/export processes, ensuring compliance, and managing departmental workflows.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Ability to climb stairs to office location.
• Must be able to lift up to 10 pounds at times.

Redbarn® Pet Products is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Redbarn® Pet Products complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, please contact Human Resources at ~~~.

Redbarn® Pet Products does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Redbarn property and therefore, Redbarn® Pet Products will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Redbarn® Pet Products request only, preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with Redbarn® Pet Products must be in place and current.

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