Office Manager II / DMH / Full Time

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children's Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter-to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.

It's Work That Matters.

Overview

This is an Onsite position based in our Koreatown offices

Purpose Statement/Position Summary: The Office Manager II is responsible for management, supervision, and oversight of the daily clerical and administrative office duties in department. Acts as the Office Manager supervising administrative assistants and other personnel as assigned to ensure that support for a broad range of functions is available to senior leadership team. Responsible for staff development, facilities management, materials management, coordinating paperwork and access for onboarding administrative new hires and service excellence.

Minimum Qualifications/Work Experience: 3 or more years of experience in a supervisory or office manager capacity preferred or equivalent combination of experience and education. 1 or more years of experience in a medical office/clinic setting preferred. Candidates who highlight the following are highly encouraged to apply: flexibility, resourcefulness, excellent customer service, attention to detail, strong organizational abilities, teamwork, time management (ability to handle multiple projects simultaneously), reliability, initiative, problem-solving and conflict resolution, and self-motivation.

Primary areas of responsibility for this role include heavy oversight of operational logistics, physical space, and department activities, such as:

• Submitting work orders with facilities/information services.

• Facilitating parking needs for both CHLA campus and offsite location.

• Troubleshooting office/clinic equipment.

• Managing HR functions including department new hire orientation, onboarding/offboarding, submission of PeopleSoft ePAF transactions and job requisitions, coordination of the performance appraisal process, interpretation and implementation of CHLA and department-specific policies and procedures, compliance with hospital health requirements (i.e. N95 Fit-Testing, TB Testing, and Flu/COVID Vaccinations) and mandatory CHLA trainings, supervising timekeeping functions for exempt clinical staff, overseeing employee personnel files and managing employee data spreadsheets, and interfacing with Payroll and HR Teams (Leader Resource Center, LOA, Compensation, HR Technology/Data Analytics, and Talent Acquisition), as needed.

• Overseeing environment of care and leading clinic tours related to regulatory/accreditation agencies, Infection Prevention & Control, Risk Assessment, Quality Improvement & Patient Safety, Infection Prevention & Control, and Safety & Security.

• Coordinating life/safety procedures including emergency response protocols, training and drills, floor warden/Department Disaster Leader (DDL) program, and updating the department's Emergency Action Plan (EAP) and Business Continuity Plan (BCP), as needed.

• Assist with the implementation of hospital-wide events and activities for department's off-site location, such as hospital breakfast deliveries, benefits open enrollment information sessions, department DEI events, etc.

Education/Licensure/Certification: High School Diploma or equivalent required. Bachelor's Degree preferred.

Pay Scale Information

$68,432.00-$123,053.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you'll find an environment that's alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures - for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Diversity inspires innovation. Our experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.

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