Nursing Home Administrator - Parkview Home

Description

TITLE: Administrator

REPORTS TO: CEO

Job Summary: The Licensed Nursing Home Administrator is responsible for the overall success of Parkview Senior Living. The Administrator will ensure success of Parkview Senior Living through resident care management, personnel management, financial management, environmental services and social services management, organizational management, regulation management, and marketing.

Qualifications: LNHA through the Minnesota Board of Examiners for Nursing Home Administrators, or ability to obtain license within 6 months. The Administrator is also required to have an ability to read, write and speak English, and complete and pass a state required background study.

General Responsibilities:

• Resident Care Management
  • Monitor and evaluate residents' satisfaction of the quality of care and quality of life through communications with residents and/or their representatives
  • Plan, implement and evaluate programs to ensure that high standards of care are maintained including but not limited to:
    • Nursing services to maximize residents' health potential
    • Social service programs to meet residents' psychological and social needs and residents' rights.
    • Food service program to meet the nutritional needs of the residents.
    • Medical services to meet residents' medical care needs.
    • Therapeutic recreational and activity programs to meet the needs, wants and interests of residents.
    • Medical records program for resident care to meet documentation requirements.
    • Pharmaceutical program to support medical care of residents.
    • Therapy and rehabilitation program to maximize the potential of residents.
  • Personnel Management (recruit, train, evaluate and retain)
  • Establish a work environment to foster communication between management and all staff. Knowledge and skills needed include:
    • Written and verbal communications to personnel
    • Basic employee interview procedures
    • Grievance procedures
    • Conducting employment and exit interviews
    • Skill in using basic employee counseling techniques
    • Skill in conducting group meetings
    • Skill in using basic negotiating techniques.
  • Recruit, train, evaluate and retrain individuals to provide residents care and services. Knowledge and skills needed include:
    • Facility staffing needs
    • Staff position requirements
    • Job descriptions
    • Labor laws
    • Civil rights laws
    • Recruiting procedures
    • Employment history and verification procedures
    • Basic staff development procedures
    • Procedures to evaluate the effectiveness of training
    • Procedures to analyze absenteeism and turnover
    • Staff disciplinary procedures
    • Legal liability
    • Staff recognition and appreciation techniques
    • Performance-based employee evaluation procedures
    • State and federal requirements for personnel files
    • Interview techniques
    • Basic employee counseling techniques
    • Developing wage scales
    • Using team building techniques
    • Matching qualifications of candidates to job requirements
  • Auditing procedures to recruit, train, evaluate and retain individuals to provide resident care and services and communicating results to appropriate individuals.
  • Plan, implement and evaluate personnel policies. Knowledge and skills needed include:
    • Labor laws
    • Federal, state and case law requirements for personnel files
    • Work rules
    • Employee benefits
    • Comparable industry wages and benefits, and skill in establishing facility's wages and benefits in light of industry standards
    • Staff disciplinary procedures
    • Safety procedures
    • Development of clear and concise policies and procedures
    • Predicting and evaluating overall effect of personnel policies on the organization
  • Plan, implement and evaluate employee health and safety programs. Knowledge and skills needed include:
    • Basic safety
    • Federal and state rules and regulations and governing employee health and safety, including OSHA
    • Employee insurance benefits and programs
    • Workman's compensation
    • Unemployment compensation
    • Injury prevention (AWAIR)
    • Identifying and correcting potential safety hazards
• Financial Management (ensure financial viability in order to provide services needed by our residents)
  • Develop and manage a budget for the facility to allocate fiscal resources. Knowledge and skills needed include:
    • Generally accepted budget formats
    • Budgeting methods and skill in preparing budget
    • Basic accounting and bookkeeping methods
    • Basic computer operations for budgeting
    • Techniques for determining costs
    • Financial statements and skill in interpreting financial statements and applying these interpretations to the short and long range goals of the facility
    • Reimbursement mechanism and income sources
    • Hours, wages, compensation and fringe benefits
    • Nursing home census trends
    • Economic trends
    • Industry trends
    • Facility's capital needs
    • Consumer wants and needs
    • Regulatory requirements for budgeting
    • Purchasing procedures and controls
    • Forecasting operational changes
    • Interpreting regulations
    • Using computers and software and implementation of their applications.
  • Develop and manage financial audit and reporting systems. Knowledge and skills needed include:
    • Cash flow procedures
    • Cash flow needs and trends
    • Basic liability, property and causality requirements
    • Banking procedures
    • Basic investment strategies
    • Bookkeeping procedures
    • Financial reports
    • Payroll procedures and documentation
    • Billing procedures
    • Resident financial assessment
    • Resident banking procedures and account management
    • Accounts receivable aging
    • Purchasing methods, procedures and controls
    • Inventory control systems
    • CPA audit reports and skill in using these reports
    • Evaluating the financial reporting system
    • Using financial and accounting advisors
    • Analyzing variances between budget and actual financial performances
  • Communicate the financial performance in a timely manner to the Board of Directors
  • Manage accurate case-mix assessments
• Social Services Designee
  • Coordinates admissions to the facility. This includes readmissions, room moves and patient inquires. Point of contact for room moves.
  • Coordinates all discharges. Discharge plans should be written and include involvement with family and community services, as appropriate.
  • Assist in planning, developing, organizing, implementing, evaluating, and directing the Social Service programs of this facility.
  • Assist in the development, administering, and coordinating of department policies and procedures.
  • Keep abreast of current federal and state regulations, professional standards, as well as trends within the industry (trends of LTC) and make recommendations on changes in policies and procedures to the Administrator.
  • Assures personal and staff compliance to all Residents' Rights.
  • Is responsible for development and implementation of social care plans and resident assessments.
  • Interview resident/families to obtain social history.
  • Refer resident/families to appropriate social service agencies when the facility does not provide the services or needs of the resident.
  • Provide information to resident/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.
  • Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of Social Service programs.
  • Assist in providing solutions for social and practical environmental problems including seeking financial assistance, discharge planning (including collaborations with community agencies), and referrals to other community agencies when specialized assistance is required.
  • Evaluate social and family information and assist in determining plans for social treatment.
  • Interpret social, psychological, and emotional needs of the resident/family to the medical staff, attending physician, and other resident care team members.
  • Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
  • Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
  • Ensure that all charted progress notes are informative and descriptive of the services provided and of the resident's response to the service.
  • Ensure prior authorizations through Senior Linkage Line is completed and obtained with all admissions.
  • Ensure that social services components of the MDS are completed accurately and signed in a timely manner.
  • Review complaints and grievances made by the resident and make a written report indicating what action(s) were taken to resolve the complaint or grievance. Follow facility's established procedures. Maintain a written record of the resident's complaints and/or grievances that indicates the action taken to resolve the complaint and the current status of the complaint. SSD acts as the resident advocate when necessary.
  • Provide residents with information concerning resident rights, living wills, etc. Explain as necessary.
• Environmental Management (ensure a safe, clean and attractive environment)
  • Plan, implement, and evaluate a system for maintaining and improving buildings, grounds, and equipment. Knowledge and skills needed include:
    • Preventive maintenance systems
    • Equipment and operating manuals
    • Retention of blueprints, approved "as built drawings." And original building documents
    • Environmental design needs of nursing home residents
    • Physical plant needs
    • Equipment, replacement program
    • Codes, rules, and regulations for buildings, grounds, equipment and maintenance
    • Anticipating physical plant needs of facility
    • Establishing maintenance procedures
    • Evaluating environment's impact on residents
    • Auditing preventive maintenance program outcomes designed to maintain and improve buildings, grounds and equipment and communicating results to appropriate individuals
  • Plan, implement, and evaluate a program that provides a clean, attractive, and homelike environment for residents, staff and visitors. Knowledge and skills needed include:
    • Residents needs and wants to personalize their environment
    • Basic housekeeping concepts and procedures
    • Basic sanitation concepts and procedures
    • Basic infection control concepts and procedures
    • Pest control
    • Federal rules and regulations
    • Auditing infection control outcomes and communicating results to appropriate individuals
    • Auditing program outcomes designed to provide a clean, attractive and homelike environment for residents, staff and visitors and communicating results to appropriate individuals
  • Plan, implement, and evaluate an overall safety program which will ensure the health, welfare, and safety of residents, staff and visitors. Knowledge and skills needed include:
    • Safe housekeeping and maintenance practices
    • Basic concepts regarding safety devices
    • Potential hazards
    • Required lighting
    • Security measures
    • Hazardous chemicals
    • Federal rules and regulations
    • Identifying and minimizing health risks
    • Interpreting and applying safety codes
    • Auditing safety program outcomes designed to ensure the health, welfare, and safety of residents, staff and visitors and communicating results to appropriate individuals
  • Plan, implement, and evaluate fire, disaster, and emergency programs to protect the safety and welfare of residents, staff and property. Knowledge and skills needed include:
    • Elements of fire and disaster program
    • National Fire Protection Association (NFPA) guidelines
    • Life safety codes
    • Community emergency resources
    • In-house emergency equipment
    • Training resources
    • Evacuation resources
    • Natural disaster preparedness
    • Interpreting and applying life safety codes
    • Assigning responsibility for specific fire and disaster program duties
    • Coordinating implementation of disaster plan
    • Evaluating availability of community resources
    • Auditing staff use of fire and disaster plan and procedures and communicating results to appropriate individuals
• Regulatory Management (comply with laws, regulatory codes, and governing entities policies)
  • Plan, implement, monitor, and evaluate policies and procedures to maintain compliance with laws and regulations
  • Plan, implement, monitor, and evaluate policies and procedures to maintain compliance with directives of governing entities (e.g. Board of Directors)
• Organizational Management (ensure integration of all aspects of the operation through leadership and direction)
  • Observe, monitor, and evaluate outcomes of all programs, policies, and procedures of the facility to ensure effectiveness. Knowledge and skills needed include:
    • Organizing and directing all facility departments
    • Recognizing the need for change
    • Recognizing significant problems
    • Collecting relevant information
    • Performing cost/benefit analysis for alternative solutions
    • Prioritizing alternative solutions
    • Assessing the implication of change in one aspect of the operation
    • Implementing change
  • Implement, monitor, and ensure the integration of residents' rights with all aspects of the facility operations
  • Plan, implement and evaluate a risk management program. Knowledge of risk management principles needed
  • Plan, implement and promote integration between the facility and other community resources
  • Effective QAPI programming to improve the quality of life, and quality of care and services delivered
  • Plan, implement and evaluate an informational system which will help all employees to understand the organizational philosophy. Knowledge and skills needed include:
    • Functions of all departments and services provided
    • Management principles and philosophies
    • Oral and written communication practices
    • Resident rights
    • Information collection procedures
    • Operational audit procedures
    • Basic computer operations related to facility management
    • Legal liability issues
    • Strategic planning principles
    • Basic conflict resolution techniques
• Marketing and Public Relations
  • Plan, implement and evaluate programs that inform residents and community of the services offered. Knowledge needed includes of types of media and their operations
  • Develop and monitor a process for communicating with residents, families, staff, volunteers and governing entities. Knowledge and skills needed include:
    • Basic public relations and marketing
    • Using interpersonal communication techniques
  • Develop referral communications with area hospitals
  • Involvement in local community organizations or activities. Knowledge of community, social, educational and consumer organizations.

In keeping with federal, state and local laws Parkview Homes policy forbids employees and associates from discriminating against anyone based on race, religion, color, creed, gender, age, marital status, national origin, sexual orientation, status with regard to public assistance, veteran status, familial status, disability or any other characteristic protected by law. Parkview Home is committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career advancement. Parkview Home also provides reasonable accommodations to disabled employees and applicants as required by law.