Mortgage Special Programs Specialist I

Jenks, OK - Hello, mortgage professionals! Gateway First Bank is eager to welcome a Special Programs Specialist I to our Post-Closing team! This person will interface with our Underwriters, Closers, Loan Originators and title companies to submit mortgage files to investors and get the loan cleared for purchase; must have knowledge of various mortgage documents and have excellent communication skills. Join a company that is always exciting, values its people and invests in individual growth - apply today!

Special Programs Specialist I JOB SUMMARY:

Special Programs Specialist I is responsible for processing the collateral files for all loans closed by the company, stacking, auditing, and the delivery of special programs loans for Gateway First Bank. This position will ensure the quality collateral notes delivered to end Investors. Compliance packages for service retained programs are processed and shipped for reimbursement. Service release loans are processed to ultimately be purchased by various investors in less than 30 days no more than 60.

Special Programs Specialist I ESSENTIAL FUNCTIONS (RESPONSIBILITIES):

• Conducts a thorough file review to ensure accuracy of documentation on each special program loan packages and facilitate corrections on any error pertaining to the loan documents.
• Stacks and delivers all special program loan files to the appropriate end investor for purchase.
• Updates LOS with all appropriate shipping data and images being delivered to end investor(s).
• Tracks, monitors, and resolves all exceptions issued by the end investor and bond agencies to ensure timely loan purchase.
• Escalates issues on files to Supervisor to seek appropriate coaching, counseling, direction, and resolution.
• Works with other lines of business, title companies, and counties as needed for corrections to Agency Mortgage/Deed of Trust and Bond Down Payment Assistance Mortgage/Deed of Trust that request material or non-material corrections pre-purchase by Investors or Bond Agencies.
• Reviews and resolves any outstanding Post-Purchase exceptions from Investors following the same pre purchase process.
• Assist team members as needed, during times of peak volume and staff absences.
• Maintains industry knowledge through self-study, attending training(s) and/or any resources available for bonds, service retained, Jumbo products and any other service release programs.
• Maintains Investor, state, and county recording requirements to facilitate corrections to the Agency Mortgage/Deed of Trust and Bond Down Payment Assistance Mortgage/Deed of Trust
• Meets established expectations on all service release files, also has knowledge and confidence in executing their assigned roles and functions with timeliness, expert accuracy, and precision.
• Exercises awareness with regard to possible suspicious activity, money laundering or fraudulent behavior and reports any such incidents to the BSA department. Performs all job functions in compliance with all company policies and federal, state, and local laws and regulations applicable to the position, including, but not limited to BSA/AML, OFAC and GLBA/privacy rules.
• Performs related responsibilities as required or assigned.

Special Programs Specialist I REQUIRED QUALIFICATIONS:

Knowledge/Skills/Abilities

• Basic knowledge of Post-Closing Shipping duties.
• Ability to review closing packages coming in and in the creation of post-closing packages going out.
• Time management skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to interpret what is needed to resolve issues that may not always be clearly stated.
• Exemplifies the Gateway Values: Growth Oriented, Make a Difference, "Get it Done" Attitude, Team Player, Do the Right Thing.

Equivalent Education/Experience

• High School Diploma or Equivalent.
• 0-2 years of mortgage post-closing or mortgage processing experience.

Special Programs Specialist I SPECIAL JOB DIMENSIONS:

Work requires working with highly sensitive or confidential information; occasional overtime and occasional travel may occur.

NOTE: The essential job functions and associated qualifications contained in this document describe the general nature and level of the work performed. They are not intended to represent an exhaustive listing or be inclusive of all aspects of the job. The tasks and procedures involved in the performance of the essential job functions may vary from day-to-day. Major changes in areas of responsibility may occur, as directed by management, and will require revision of this job description.