Meritor - Quality System Technician Level IV - 1st Shift

DESCRIPTION

In this role, you will make an impact in the following ways:

• Enhancing Compliance and Quality : By conducting thorough internal audits (QMS, manufacturing process, and product audits), you'll ensure adherence to ISO 9001 and IATF 16949 standards, driving continuous improvement and compliance.

• Training and Development : Leading training sessions and one-on-one coaching on AIAG Core Tools (FMEA, APQP, MSA, SPC, PPAP) will empower team members with essential quality management skills, fostering a culture of quality and excellence.

• Root Cause Analysis and Resolution : Your expertise in root cause analysis (3P5Y) and corrective actions will help identify and resolve non-conformances, minimizing recurrence and enhancing process reliability.

• Technical Expertise : Demonstrating a deep understanding of manufacturing processes, risk analysis, and control plans will ensure robust process audits and effective risk management, contributing to product quality and safety.

• Leadership in Quality Councils : Assisting in PQC (Product Quality Council) meetings and management reviews will facilitate strategic decision-making and continuous improvement initiatives, aligning quality objectives with business goals.

• Documentation and Knowledge Management : Maintaining and updating the Quality Manual, documented procedures, and audit records will ensure that the organization stays current with internal and external requirements, supporting compliance and operational efficiency.

• Audit Program Management : Owning and maintaining the audit plan/schedule and producing comprehensive audit reports will provide valuable insights into the organization's quality performance, driving accountability and improvement.

• Stakeholder Collaboration : Engaging with external auditors, certification bodies, and internal stakeholders to provide necessary information and support will enhance the organization's reputation and ensure successful audit outcomes.

Your role is pivotal in maintaining high standards of quality and compliance, driving continuous improvement, and fostering a culture of excellence within the organization.

RESPONSIBILITIES

To be successful in this role you will need the following:

• Builds Effective Teams : Foster a strong team identity by recognizing and utilizing the diverse skills and perspectives of your team members. This will help achieve common goals and enhance overall team performance.

• Collaborates : Develop partnerships and work collaboratively with colleagues across departments to meet shared objectives. Effective collaboration will ensure smoother audits and implementation of quality initiatives.

• Customer Focus : Build strong relationships with internal and external customers, delivering solutions that meet their needs. A customer-centric approach will enhance satisfaction and compliance with quality standards.

• Drives Engagement : Create an environment where team members are motivated to perform their best. Engaged employees are more likely to contribute to the success of quality initiatives and continuous improvement efforts.

• Ensures Accountability : Hold yourself and others accountable for meeting commitments. This will drive reliability and trust within your team and the broader organization.

• Persuades : Use compelling arguments to gain support and commitment from stakeholders. Effective persuasion will help in implementing quality improvements and securing buy-in for audit findings and corrective actions.

• Quality Leadership (Cummins Operating System) : Apply the principles of the Cummins Operating System and Total Quality Management to assess and improve performance. This will help create a quality-focused culture and drive continuous improvement.

• Quality Systems Management : Utilize quality tools and processes to ensure the quality management system is effectively implemented and maintained. This will ensure consistent delivery of products and services that meet requirements.

• Values Differences : Recognize and value the diverse perspectives and cultures within your organization. This will enhance team dynamics and lead to more innovative and effective solutions.

By integrating these competencies into your daily activities, you'll be well-equipped to make a significant impact in your role and contribute to the overall success of the organization.

Education, Licenses, Certifications:

Associate degree or equivalent business experience. IATF 16949 + ISO 9001 Internal Auditor Trained. Six Sigma Green Belt trained and willing to work towards certification. AIAG core tools (APQP, PPAP, SPC, FMEA, and MSA) trained

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Demonstrated ability to perform process based and risk-based audits.

Initiated, approved and monitored corrective actions associated with audit findings.

Planned, performed and led different QMS audits based upon IATF 16949 and ISO 9001.

Performed training on AIAG core tools (APQP, PPAP, MSA, SPC and FMEA)

Performed Product Audits per applicable CSRs

Led 3P-5Whys root cause analysis

Provided support to documentation on the key processes per business quality manual

When conducted mfg. process audits, demonstrated in-depth understanding of processes and associated risk analyses (FMEA and control plan)

Exhibited good understanding of QMS tools such as QSi, CQMS etc.

When needed performed CQMS admin training.

QUALIFICATIONS

Additional Information:

• VDA experience preferred but not required

• ASQ certifications preferred but not required

• Proficient in Power BI preferred but not required

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Shop

ReqID 2404160

Relocation Package No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Visit ~~~ to know your rights on workplace discrimination.