UnitedHealth Group • Longview, WA 98632
Job #2810825093
Guaranteed base pay + monthly sales incentive earning potential!
Realistic Job Preview video (~~~)
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
We are growing our team remotely in Tucson, AZ and Salem, OR and Longview, WA have multiple Medicare Sales Agent openings available now. In this inbound call role, you will receive a competitive base salary and bonuses based on your sales performance. You will consult customers on their insurance needs and match the correct coverages, products, and benefits.
If you reside near Tucson, AZ, Longview, WA, and Salem, OR, you'll enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.
Work Schedule:
Operating hours: Monday - Friday 10:00AM - 9:00PM local time
Full time position with flexibility desired based on the seasonality of our business
Work Location:
Primary Responsibilities:
Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified lead and sale
Outbound calling to members based on business needs
Follow up with members on questions or to review current or new products and services
Navigate multiple computer systems to document member information while maintaining active listening and engagement with member
Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs
Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines
Meet the goals established for the position in the areas of performance, attendance, and consumer experience
Meet and maintain requirements for agent licensure, appointments, and annual product certification
Compensation & Benefits:
As a licensed agent, your total compensation is determined by your ability to sell and deliver a great customer experience
Compensation = Base pay + monthly sales incentive
Average annual earnings $50K - $65K through a combination of base plus untapped sales commissions
Top performers can earn $80K (+)
15 days accrued Paid Time Off during first year of employment plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
Fun and competitive work environment focused both on teamwork and individual success!
More information can be downloaded at: ~~~
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher) OR 4+ years of working customer service/sales experience
Active state resident insurance license
Ability to work regularly scheduled shifts, with the flexibility to adjust daily schedule and work over-time and/or weekends as needed
Participation in HIVE program
Preferred Qualifications:
Previous sales experience
Familiarity with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Flexibility to customize approach to meet all types of caller communication styles and personalities
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Washington Residents Only: The hourly range for Washington residents is $16.00 to $24.04 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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