Medical Records Clerk CenterWell

Become a part of our caring community and help us put health first

The Medical Records Clerk assembles and maintains patients' health information in medical records and charts. The Medical Records Clerk performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Medical Records Clerk ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Job Functions

• Answers telephone calls regarding medical record questions in a friendly and knowledgeable manner.

• Processes and obtains accurate requested information ensuring proper release or request of medical records according to Federal/State/HIPAA guidelines.

• Updates computer system, keeping records accurate, to reflect any changes when releasing patient information.

• Obtains records from specialist office.

• Files all medical reports including lab, correspondence, newborn records, on call dictation, etc., in proper order following office guidelines.

• Files charts gathered from doctor's office, pods, and counters.

• Responsible for scanning and attaching to the appropriate binder per EMR protocols.

Use your skills to make an impact

Additional Information

Required Qualifications

• 1-year experience working in medical records.

• Excellent customer service. Must interact with patients in a respectful and amicable manner. Employees are expected to treat patients with compassion and protect their rights.

• Computer skills, scanning, experience requesting medical records from the hospital or specialist office.

• Must be well organized, ability to multi-task and detail oriented.

• Proficiency in Microsoft Office Word and Excel.

• Ability to quickly learn new systems.

• Excellent communication skills, both verbal and written.

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Preferred Qualifications

• Associate or Bachelor's Degree in a related field

• Previous healthcare or health insurance experience

• Familiarity with medical terminology and/or ICD-9 codes

Medical Records Clerk Working hours :

Monday to Friday 8AM - 5PM

Scheduled 40 hours per week

Local travel may be REQUIRED; Mileage is reimbursed!

In addition to being a great place to work, CenterWell Senior Primary Care also offers industry leading benefits for all employees, starting your FIRST day of employment.

Alert

Social Security Request Task Notification: Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ~~~ with instructions on how to add the information into your official application on Humana's secure website.

Interview Format:

To enhance our hiring and decision-making ability. Modern Hire Text allows us to quickly connect and gain valuable information for you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence inviting you to participate in a Modern Hire text interview. In this interview, you will read to a set of interview questions and you will provide text responses to each question. You should anticipate this interview to take about 15 minutes. Your text interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Language Proficiency Testing:

Bilingual English/Spanish. Must be able to speak, read and write in both languages without limitations or assistance. See Additional Information on testing. ? Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government.

#LI-Onsite

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$39,000 - $49,400 per year

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options ~~~