Quad • Martinsburg, WV 25405
Job #2707968160
Creating a better way. It's more than just the philosophy we were founded on. It's our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential - at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.
QuadMed is seeking an energetic Medical Receptionist/Medical Assistant, to join our team in Martinsburg, VA.
GENERAL PURPOSE OF THE JOB
The Medical Receptionist/Medical Assistant is part of the team dedicated to providing comprehensive, accessible care and superior evidence-based medicine through innovative practices focusing on wellness and prevention. The Medical Receptionist provides support with daily activities of a medical office including greeting patients, telephone coverage, appointment scheduling, patient registration, and patient referrals. This position answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage email for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler.
This role is primarily performs Medical Receptionist duties, and may include Medical Assistant duties
KEY RESPONSIBILITIES
Front desk reception
Greets patients, answers phones, takes concise telephone messages and schedules appointments
Provides patient with all necessary registration forms, and gives instructions on completion of forms.
Processes, codes, and completes insurance claims forms
Uses communication skills with proper medical terminology
Performs computer skills in patient billing, transcription, scheduling, insurance claims, accounts receivables, and data entry
Arranges for hospital admissions and outside referrals
Performs other position related duties as assigned
Purchases and maintains supplies and equipment
Maintains confidentiality of patient PHI and adheres to all HIPAA regulations
Measures and records vital signs (weight, height, blood pressure, etc.)
Ensures accurate and timely documentation into the EMR; i.e.- patient interviews and histories, vital signs, treatments, test results.
Assists medical staff with patient examinations
Uses CPR skills when necessary
Maintains supplies, equipment, stocks, and sterilizes instruments
Provides patients with instructions and other information regarding preparations for the service and necessary registration.
Commitment to concepts of preventative health care programs and team based approach to health care deliver
Where permitted, and as directed:
o May perform routine screening tests
o Draws patient blood samples as directed and prepares samples for ordered laboratory analysis, and collection of other ordered lab specimens.
o Prepares and administers ordered injectable medications and immunizations
o Changes dressings, applies bandages, removes sutures and performs other first aid procedures
Qualifications
Receptionist and/or healthcare industry experience strongly preferred
1 year of experience as a Medical Assistant preferred
Phlebotomy and lab experience preferred
Experience working front office
Skill certification through NIOSH or CAOHC
Experience working in a Primary Care setting
Bilingual in Spanish a plus but not required
Knowledge, Skills & Abilities:
Excellent customer service skills required
Ability to be a team player, detail oriented, accurate, and efficient
Strong communication and interpersonal skills
Ability to work in a fast paced-environment and work well under pressure
Ability to be patient, possess compassion and uphold HIPAA standards
Medical Terminology preferred
Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.
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