MyMichigan Health • Midland, MI 48670
Job #2810060295
Summary:
Under direct supervision of the provider, will be responsible for patient assessment and care, and maintaining appropriate documentation. This position must have basic knowledge of specialty and/or primary care and able to assess, plan, implement and evaluate care for patients. This position is responsible for coordinating care to assure high quality, compassionate patient care is provided. They will maintain and oversee patients at the office locations and will act as the liaison with other organizations and departments. This position may be required to order all medical, pharmacy supplies, and office supplies to manage patient care. They will assure compliance with all the policies/procedures of MyMichigan Health and follow Occupational Safety and Health Administration (OSHA) guidelines, Clinical Laboratory Improvement Amendments (CLIA) regulations, and all appropriate regulatory agencies. They will coordinate with and train any new employees, students and float staff as required. The clinical person will provide patient education, assist with specialty care modalities, symptom management, be available for emergencies, monitor for compliance and the effects of care management with high risk patients, educate on prescriptions and teach the patient and family the reasons for the medication and side effects, coordinate and ensure continuity of care with other providers. Also, may perform general office duties (keyboarding, filing, telephone, computer and office equipment) as needed. The expectations outlined in this job description may vary slightly depending on the practice in which you are assigned. Your immediate supervisor will be able to clarify your responsibilities for you.
Responsibilities:
(20%)* Triages all calls, schedules daily urgent/emergent add-ons, receives and relays test results, processes medication refills, supports, directs and refers patients for consults
(20%)* Provides complete their licensure performing
(20%)* Coordinates the care team with the care indicated by the provider, and works with the patient and families with
(20%)* Assists provider with examinations and procedures.
(20%)* Prepares and cleans the patient area, sets up equipment, cleans and facilitates room set up after a procedure. Disposes of contaminated supplies and sterilizes medical instruments.
OTHER DUTIES AND RESPONSIBILITIES:
Demonstrates critical thinking for patient management.
Provides for the age specific needs of the population served according to standards and policies/procedures as evidenced by observation, documentation and peer feedback.
Maintains medical supplies to assure consistent supply levels to meet the needs of the patients.
Understands necessary computer functions in the office setting: Michigan Automated Prescription System (MAPS), Michigan Care Improvement Registry (MCIR), Practice Management, Electronic Medical Records, Laboratory information system (LIS), Emageon, dictation systems, and any other necessary programs to assist providers and staff.
If applicable, maybe required to travel to satellite clinics.
Maintains a system for accurately documenting and coding in
Participate in annual
Management of the patient
Coordinates and ensure continuity of care with other providers.
MyMichigan technology driven Competency
Employees may be required to participate in further learning opportunities offered by MyMichigan Health.
Certifications and Licensures:
BLS - Basic Life Support
RequiredEquivalent Experience
RN - Registered Nurse
Required
Required Education:
Education: Associates Degree
Comments: BSN is preferred.
Other Information:
EXPERIENCE, TRAINING AND SKILLS:
Working knowledge of the organization’s Infor include:
Knowledge of medical office policies, practices and procedures as normally acquired through three to five years working in the health care system or similar setting.
Excellent interpersonal skills needed
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is facility
Overall is device(s).
Frequently required to sit/stand/walk for long periods of time.
May changes
Some exposure to blood borne
Must follow MyMichigan bloodborne
Ability
Overall dexterity is required
May
Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
Equivalent Experience and Other Comments (Education):
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